In order to generate a good business transition to circularity, it is necessary, once it is clear from which point you start, to know the steps to follow and the items to consider to generate a reorganization of the business plan taking into account the various factors involved in the necessary actions.
In terms of aspects to consider, internally it is very important to know the structure of the company and take into account the human resources department, so that it is known who the employees are and their positions, obtaining information on the capabilities of each to be able to relocate them to other places or even ascend them, along with knowing each other’s leadership abilities.
You also need to set the challenges, the goals you want to achieve and the planning of how to achieve them, linking it to the Human Resources department to put the right person in each place in the project so that they are able to to do their job well, otherwise, no matter how good the strategy, it will fail.
Apart from all this, it is very important to make employees feel part of this process, as it is ultimately these that help to empower it. That is why it is very valuable to create a business culture so that they can engage in this new stage that they are embarking on.
With regard to the external environment, it is necessary to have a good knowledge of the market and consumers (current and potential) to generate a transition that is efficient in terms of real needs and that is linked to the values of consumers, without losing market share. , but by winning it.
One tool that will allow you to get information about customers is the Customer Journey: