General information

Subject type: Basic

Coordinator: Judith Turrión Prats

Trimester: Third term

Credits: 6

Teaching staff: 

Lluís Codinas Poch

Teaching languages

  • Catalan
  • Spanish

Articles in the English language will be delivered


Basic skills
  • CB2. That students know how to apply their knowledge to their work or vocation in a professional way and possess the skills that are usually demonstrated through the development and defense of arguments and problem solving within their area of study.

  • CB3. That students have the ability to gather and interpret relevant data (usually within their area of ​​study) to make judgments that include reflection on relevant social, scientific, or ethical issues.

Specific skills
  • CE16. Plan and manage the human resources of tourism organizations.

General competencies
  • CG1. Be able to work in a team, actively participate in tasks and negotiate in the face of dissenting opinions until reaching consensus positions, thus acquiring the ability to learn together with other team members and create new knowledge.

  • CG4. Be able to integrate the values ​​of social justice, equality between men and women, equal opportunities for all and especially for people with disabilities, so that the studies of Tourism and Leisure Management contribute to train citizens for a just, democratic society based on a culture of dialogue and peace.

Transversal competences
  • CT1. Communicate properly orally and in writing in the two official languages ​​of Catalonia.

  • CT2. Show willingness to learn about new cultures, experiment with new methodologies and encourage international exchange.

  • CT3. Formulate critical and well-argued reasoning, using precise terminology, specialized resources and documentation to support these arguments.

  • CT4. Demonstrate entrepreneurial leadership and leadership skills that build personal confidence and reduce risk aversion.

  • CT5. Master the main applications of computer tools and new technologies for ordinary academic activity.

  • CT6. Carry out tasks autonomously with the correct organization and timing of academic work.

  • CT7. Develop the ability to assess inequalities due to sex and gender to design solutions.


The subject of Human Resources I is a cross-cutting subject within the Degree that will train the student for the knowledge and application of the basic tools for the development of human resources.

It is a well-known fact that companies are imbued with an important component of interpersonal relationships, which is why it is essential to know in depth what value human capital has in the world of organizations.

It is important to know that the company is an integrating system with the society that surrounds it, where individuals with different needs must relate, identify with business policies and at the same time must be transformed into human groups cohesive by achieve certain goals for the common good. Not to mention that the company must adopt a commitment and a social responsibility with its particular policies such as respect for its environment.


NOTE: The classroom (physical or virtual) is a safe space, free of sexist, racist, homophobic, transphobic and discriminatory attitudes, either towards students or towards teachers. We trust that together we can create a safe space where we can make mistakes and learn without having to suffer prejudice from others.


Learning outcomes

Define people management policies.

Working methodology

The teaching methodology applied to the subject will be:
- MD1. Lectures: the teacher will impart the knowledge encouraging participation and debate.
- MD5. Seminars: the teacher will work with the different work teams on the application of theoretical knowledge in a transversal case of the subject.
- MD7. Resolution of complementary activities.
- MD3. Cinefòrum: screenings of three films related to knowledge of the subject will be shown and a debate will be generated afterwards.

You will need to bring your laptop to the seminar sessions.



Topic 1

  • The importance of the human factor in organizations
  • Individual-organization interrelation
  • Understand the value of people in achieving the goals of the entire organization
  • Ethics and business
  • Gender perspective

Topic 2

  • Human resource planning
    • Analysis of real needs and current situation
    • Decision making

Topic 3

  • Definition and assessment of jobs
  • Qualitative process of job evaluation
  • Professional profile

Topic 4

  • Recruitment and job selection
  • Concepts
  • Phases of the process
  • Selection techniques
  • Reception plan

Topic 5

  • Internal Communication in Organizations
  • Conceptual framework
  • Perception
  • Theoretical framework
  • The messages
  • Serial Communication

Topic 6

  • Motivation and job satisfaction
  • Conceptual framework
  • Theoretical framework
  • Motivating tools

Topic 7

  • Leadership
  • Concepts
  • Theoretical framework


Learning activities

  • AF3. Overall work of the subject. Teams of 2-3 people. It will consist of physical work (40%), seminar sessions (20%) and public presentation (40%). 

Evaluation system

The evaluation will consist of the continuous evaluation and the following percentages:

  • 40%: Global work of the subject. Teams of 2-3 people. It will consist of physical work (40%), seminar sessions (20%) and public presentation (40%). 
  • 10%: Active and constant participation. 80% of the sessions must be attended.
  • 50%: Final exam. A minimum grade of 5 must be taken to average the subject. Otherwise you will have to go to recovery.

recovery In the event that the student has failed, he can go to recovery, but only for those parts that he has not passed, maintaining the percentages mentioned on the final grade. Those students who had not appeared for the regular call for the exam or raised their grade will not be able to be evaluated. The work is not recoverable.



Pardo, Manuela and Luna, Roberto (2007). Human Resources for Tourism. Pearson Education Publishing. Madrid


ARAGON, Antonio and others. Coordination VALLE, Ramón J. (2005). The strategic management of Human Resources. Editorial Pearson Prentice May. Second edition. Madrid.

Dolan, Simon L., Valle, R., Jacson SE and Schuller, RS (2007). The Management of Human Resources". Ed. Mc. Graw Hill, Barcelona.