General information


Subject type: Optional

Coordinator: Monica Juliana Oviedo León

Trimester: First term

Credits: 6

Teaching staff: 

Jordi Bernal Fiego

Teaching languages


  • Catalan
  • Spanish

Es podran usar fonts d'informació en català, castellà o anglès.

Skills


Basic skills
  • CB2. That students know how to apply their knowledge to their work or vocation in a professional way and possess the skills that are usually demonstrated through the elaboration and defense of arguments and the resolution of problems within their area of ​​study. .

Specific skills
  • CE5. Recognize the particularities of marketing activity in sectors of activity with specific characteristics.

  • CE6. Synthesize and evaluate marketing strategies for the internationalization of business activity.

  • CE3. Identify the qualitative and quantitative tools of analysis and diagnosis for market research.

General competencies
  • CG1. Be able to work in a team, actively participate in tasks and negotiate in the face of dissenting opinions until reaching consensus positions, thus acquiring the ability to learn together with other team members and create new knowledge.

  • CG2. Be able to innovate by developing an open attitude to change and be willing to re-evaluate old mental models that limit thinking.

Transversal competences
  • CT5. Develop tasks applying the knowledge acquired with flexibility and creativity and adapting them to new contexts and situations.

Description


People make decisions constantly, and even if we are not aware of them, or do not want to acknowledge them, today it is known that most of our decisions are not rational. When people act as consumers, this lack of rationality is clearly reflected in our purchasing decisions.

Neuromarketing, also known as Consumer Neuroscience, is a multidisciplinary science that seeks to deeply understand the motives behind consumers ’irrational responses and decisions, particularly their neurological mechanisms. Neuromarketing especially benefits from the contributions made over the last 25 years in disciplines such as cognitive psychology, behavioral economics (neuroeconomics) and neurophysiology.

The course proposes a clear, simple and understandable introduction to this interesting subject.

Contents


Summary index of the topics of the subject:

1. The Scientific Method

2. Historical background

3. The Brain and the most relevant neural processes

4. Toolbox: objective measurement systems

5. Senses and Perception

6. Attention and Awareness

7. Emotions and Feelings

8. Learning and Memory

9. Decision Making: desire, pleasure, decision

10. Pathological habits of consumption

11. Neurosegmentation. The gender effect

12. Experimental work models

13. Masterclass (Guest Experts)

14. Experimental Model Development (by teams)

Evaluation system


The final grade of the course will consist of the sum of different activities of continuous assessment:

a. (SE1 + SE3) Active participation. Case study and example search (30%)

b. (SE2) Simple practical work consisting of designing an experiment to evaluate decision making (40%)

c. (SE4) Final exam (30%)

To pass, in addition to an average equal to or greater than 5, you must have a 5 in the final exam. Only the final exam is retrievable.

REFERENCES


Basic

Ramsøy, Thomas Z. Introduction to Neuromarketing and Consumer Neuroscience. Kindle Edition (Amazon), 2014

Kahneman, Daniel. Think fast, think slow. Debate, 2015 (Thinking fast and slow, Penguin books).

Thaler, Richard H. Misbehaving. Great Britain: Penguin Random House UK, 2015. ISBN 978-1-846. (Spanish version entitled "Everything I have learned with economic psychology")

Ariely, Dan. The traps of desire .: How to control the irrational impulses that lead us to error. Ariel, 2008. ISBN: 978-84-344-5367-8.

Eagleman, David. Incognito. The secret lives of the brain. Anagram, 2011. ISBN: 978-84-339-6351-2

Sigman, Mariano. The secret life of the mind. Debate, 2015