General information

Subject type: Basic

Coordinator: Monica Juliana Oviedo León

Trimester: Second term

Credits: 6

Teaching staff: 

Lluís Codinas Poch
Vera Butkouksaya 

Teaching languages

  • Catalan
  • Spanish
  • English

Check the schedules of the different groups to know the language of teaching classes. Although the material can be in any of the three languages.




Basic skills
  • CB2. That students know how to apply their knowledge to their work or vocation in a professional way and possess the skills that are usually demonstrated through the elaboration and defense of arguments and the resolution of problems within their area of ​​study. .

  • CB5. That students have developed those learning skills necessary to undertake further studies with a high degree of autonomy.

Specific skills
  • CE1. Recognize the environment in which the organization operates, the operation of the company and its functional areas and the instruments of analysis.

  • CE7. Manage in a timely and convenient manner the resources available in the work environments in which it is to be directed.

General competencies
  • CG1. Be able to work in a team, actively participate in tasks and negotiate in the face of dissenting opinions until reaching consensus positions, thus acquiring the ability to learn together with other team members and create new knowledge.

  • CG3. Integrate the values ​​of social justice, equality between men and women, equal opportunities for all and especially for people with disabilities, so that the studies of Marketing and Digital Communities contribute to training citizens for a a just, democratic society based on a culture of dialogue and peace.

Transversal competences
  • CT1. Communicate properly orally and in writing in the two official languages ​​of Catalonia.

  • CT3. Demonstrate entrepreneurial leadership and leadership skills that build personal confidence and reduce risk aversion.


The subject of Interpersonal Relations is a cross-cutting subject within the Degree that will train the student in the knowledge and application of the basic tools for the development of people management.

Understand the general foundations of the operation of people management in a company from its strategic, organizational, functional and social perspective.


- The classroom (physical or virtual) is a safe space, free of sexist, racist, homophobic, transphobic and discriminatory attitudes, either towards students or teachers. We trust that together we can create a safe space where we can make mistakes and learn without having to suffer the prejudices of others.


Topic 1

  • The importance of the human factor in organizations
    • Understand the value of people in achieving the goals of the entire organization
    • Ethics and business
    • The gender perspective

Topic 2

  • Human resource planning
    • Analysis of real needs and current situation
    • Design and evaluation of jobs
    • Template optimization

Topic 3

  • Recruitment and job selection
    • Goals
    • Phases of the process
    • Selection techniques

Topic 4

  • Internal Communication in Organizations
      Oral communication
    • Communication and conflict
    • Importance of communication in organizations

Topic 5

  • Motivation and job satisfaction
    • Theories of motivation
    • Internal and external factors that influence satisfaction
    • Working environment

Topic 6

  • Leadership
    • Basics
    • Leadership theories




Evaluation system

The evaluation will consist of the continuous evaluation and with the following percentages:

• 10%: Participation and attitude (non-recoverable). 80% of the sessions must be attended.

• 40%: Written group or individual work. Any non-delivery of the final work will mean a mark of 0 of this part and in case of oral presentation of the work will not be possible. 

• 50%: Final exam (recoverable). A minimum grade of 5 out of 10 must be obtained in order to be able to compute the other assessment items.

It will be necessary to take a minimum mark of 5 in the final exam and in the work to be able to make the average of the mark of the subject. Otherwise, those students who do not reach the minimum mark in the exam or the average of the course does not exceed 5 out of 10, they will have to go to recovery.

In the event that a student has failed, he / she will be able to go to the recovery of the final exam.

A student who has not taken the exam in the first call CANNOT take the retake.



Dolan, S., Valle Cabrera, R., López Cabrales, A. (2022). The management of people and talent: the management of human resources in the 5st century, McGraw-Hill, Madrid. XNUMXth edition

Gomez-Mejia, LR, Balkin, DB, & Cardy, RL (September 15, 2020). Managing Human Resources, 9th edition. Pearson

Martin, I; Gaspar, A. (2020). Administration of human resources in tourism companies, Pirámide, June 2020, 1st edition


ARAGON, Antonio and others. Coordination VALLE, Ramón J. (2005). The strategic management of Human Resources. Editorial Pearson Prentice May. Second edition. Madrid.

BORRELL, Francesc (2001). Communicate well to lead better. Ediciones Gestión 2000, Barcelona.

MONTEA, Mª.J. (2006) Personnel selection.

GOLEMAN, Daniel (2005). The practice of emotional intelligence. Ed. Cairo. Third edition, Barcelona.