General information

Subject type: Basic

Coordinator: Judith Turrión Prats

Trimester: First term

Credits: 6

Teaching staff: 

Eloi Serrano Robles

Teaching languages

  • Catalan

Check the timetables of the different groups to know the language of teaching classes. The material can be in any of the three languages.


Basic skills
  • CB2. That students know how to apply their knowledge to their work or vocation in a professional way and possess the skills that are usually demonstrated through the development and defense of arguments and problem solving within their area of study.

  • CB3. That students have the ability to gather and interpret relevant data (usually within their area of ​​study) to make judgments that include reflection on relevant social, scientific, or ethical issues.

Specific skills
  • CE8. Direct different types of tourism entities defining objectives, strategies, commercial policies and managing financial resources.

General competencies
  • CG1. Be able to work in a team, actively participate in tasks and negotiate in the face of dissenting opinions until reaching consensus positions, thus acquiring the ability to learn together with other team members and create new knowledge.

  • CG4. Be able to integrate the values ​​of social justice, equality between men and women, equal opportunities for all and especially for people with disabilities, so that the studies of Tourism and Leisure Management contribute to train citizens for a just, democratic society based on a culture of dialogue and peace.

Transversal competences
  • CT1. Communicate properly orally and in writing in the two official languages ​​of Catalonia.

  • CT2. Show willingness to learn about new cultures, experiment with new methodologies and encourage international exchange.

  • CT3. Formulate critical and well-argued reasoning, using precise terminology, specialized resources and documentation to support these arguments.

  • CT5. Master the main applications of computer tools and new technologies for ordinary academic activity.

  • CT6. Carry out tasks autonomously with the correct organization and timing of academic work.

  • CT7. Develop the ability to assess inequalities due to sex and gender to design solutions.


The subject of Business Administration is a first contact with the world of business management and studies the role of the company and entrepreneurs in society. 

It allows to understand the main economic and social indicators to evaluate the operation of the company, to then focus on the basic principles of business management: management, organization, planning and control.


Topic 1: The company and its administration

1.1. Concept of business and administration

1.2. Types of companies

1.3. Current challenges for business administration

1.4. Economic assessment of the operation of the company

1.4.1. Productivity

1.4.2. Profitability

1.4.3. The deadlock

Topic 2: Business planning

2.1. The forecast and analysis of the environment

2.2. Planning concept: Different levels of planning

2.3. Types of plans

            2.3.1. Permanent plans

            2.3.2. Temporary plans

Topic 3: Control in the company

3.1. Information systems for control

3.2. The control process

            3.2.1. Critical variables and management indicators

            3.2.2. The record of results

            3.3.3. The analysis of deviations

            3.3.4. Corrective actions

Topic 4: The organization of the company

4.1. Definition and design of the organizational structure

4.2 The parts of the organization

4.3. The organization chart: horizontal and vertical design

4.4. Coordination mechanisms

Topic 5: The management of the company

5.1. Principles, functions and reality of managerial work

5.2. Variables that condition the direction function

5.2.1. The motivation of workers

5.2.2. Leadership styles

Item 6. Brief summary of new trends in management and organization

Evaluation system

The final mark of the subject will be conformed by the weighting of marks of different activities of continuous evaluation, which will be raised during the course, plus the final exam:

CONTINUOUS EVALUATION (60% of the grade)

  • Practical cases carried out through teamwork (15% of the mark)

There will be 4 practical cases, each of which will have a weight of 5%, which will involve the following team activities:

  1. Previous reading work on the case
  2. Discussion of the case in class between the different teams
  3. Preparation by each team of a report on the case
  • Work on a topic, to choose from, on new business administration challenges (20% of the mark)

This work will involve carrying out a series of team activities that will be detailed during the subject.

  •  Taking a partial exam (25% of the grade)

FINAL EXAM (40% of the mark)

The final exam will consist of different theoretical-practical questions. A minimum score of 5 out of 10 must be obtained in the final exam: this exam will consist of different assessment parts and a minimum score of 40% must be obtained in each of these parts and that the average mark of the marks of the different parts is at least 5 points.

Recovery test

  • The grade for the continuous assessment will be saved and cannot be retrieved. Only the final exam can be retaken.
  • To recover the mark of the final exam, students may take the resit test with the following conditions: 
    • If the average of the final exam is passed but less than 4 has been obtained in any of the parts, the part or parts with less than 4 must be recovered.
    • If the average of the final exam is suspended, all parts below 5 points must be recovered.
    • As in the ordinary assessment, the final mark remaining from the final examination after recovery must be at least 5 points to pass.
  • A student who has not taken the first exam can NOT take the retake.



ROBBINS, Stephen. P. and COULTER, Mary. C. (2020): Management (Global Edition). Pearson. 15th edition


Osterwalder, A., Pigneur, Y., Clark, T., & Vázquez, L. (2011). Generation of business models: a manual for visionaries, revolutionaries and challengers (First edition). god

 Osterwalder, A.. (2015). Designing the value proposition: how to create the products and services that your customers are expecting. god


GIL ESTALLO, Maria Angeles, GINER DE LA FUENTE, F (2013), How to create and run a company. Madrid. Ed. Esic. 9th edition.