General information


Subject type: Basic

Coordinator: Judith Turrión Prats

Trimester: Second term

Credits: 6

Teaching staff: 

Núria Fernández Pérez

Teaching languages


  • Catalan

Skills


Basic skills
  • CB2. That students know how to apply their knowledge to their work or vocation in a professional way and possess the skills that are usually demonstrated through the development and defense of arguments and problem solving within their area of study.

  • CB3. That students have the ability to gather and interpret relevant data (usually within their area of ​​study) to make judgments that include reflection on relevant social, scientific, or ethical issues.

General competencies
  • CG1. Be able to work in a team, actively participate in tasks and negotiate in the face of dissenting opinions until reaching consensus positions, thus acquiring the ability to learn together with other team members and create new knowledge.

  • CG4. Be able to integrate the values ​​of social justice, equality between men and women, equal opportunities for all and especially for people with disabilities, so that the studies of Tourism and Leisure Management contribute to train citizens for a just, democratic society based on a culture of dialogue and peace.

Transversal competences
  • CT1. Communicate properly orally and in writing in the two official languages ​​of Catalonia.

  • CT2. Show willingness to learn about new cultures, experiment with new methodologies and encourage international exchange.

  • CT3. Formulate critical and well-argued reasoning, using precise terminology, specialized resources and documentation to support these arguments.

  • CT4. Demonstrate entrepreneurial leadership and leadership skills that build personal confidence and reduce risk aversion.

  • CT6. Carry out tasks autonomously with the correct organization and timing of academic work.

  • CT7. Develop the ability to assess inequalities due to sex and gender to design solutions.

Description


- Techniques to exercise leadership and communication over others. These techniques are grouped into different modules such as negotiation, conflict resolution, time management, emotional intelligence, technical study decision-making, teamwork and communication techniques.

- Manual and IT strategies for searching, reading, interpreting, managing and communicating the information contained in a document susceptible of academic use (text, image, map), including knowledge of the main academic conventions relating to the formalized exhibition of continguts mitjançant la pràctica de l'expressió oral i escrita en llengua catalana i castellana.

The classroom (physical or virtual) is a safe space, free of sexist, racist, homophobic, transphobic and discriminatory attitudes, either towards students or teachers. We trust that together we can create a safe space where we can make mistakes and learn without having to suffer the prejudices of others.

Contents


COMMUNICATION

Communication is the basis of relationships between people and organizations.

Current people management tools

Different types of communication:

verbal and nonverbal

THE 7 HABITS OF HIGHLY EFFECTIVE PEOPLE

Development of the most required skills.

My profile and my skills

MANAGEMENT SKILLS

Empathy in labor relations.

From group to team

Effective time management

EMOTIONAL INTELLIGENCE AND MOTIVATION

Emotional Intelligence

Emotional intelligence skills

Communication, the main motivator

empowerment

Personal branding, how and where I communicate who I am.

Evaluation system


  • Participation in the activities proposed in the classroom: Timely participation that adds value to the topics discussed. Consultations with the teaching staff on guides and methodologies for the best development of the assignments. Active participation in debates, either in face-to-face classes or through the virtual forum. Preparation and resolution of practical cases. Design and participation of practical sessions. Compulsory class attendance. It represents 10% of the final grade and is non-refundable.
  • Individual and/or group work. It will be taken into account: Timely delivery; Full and adjusted contents; Quality in presentation. It represents 20% of the final grade. Not recoverable.
  • Exhibitions 10% of the final mark. Not recoverable.
  • Test-type final exam. It represents 60% of the final mark. Compulsory attendance at the first call to be able to appear for recovery.  

REFERENCES


Basic

Charreau, Marrion and Johnson, Jenifer L. (2.019), Think and Communicate Your Ideas with The Storyboard Method. Editorial Conecta.

Complementary

Covey, Stephen R. (2011). The 7 habits of highly effective people. Publisher Paidós Ibérica,

Gentry, William (2016). Be the Boss everyone wants to work for. A guide for new leaders. Editorial Berrett-Koehler Publishers,