General information

Subject type: Mandatory

Coordinator: Jesus Ezequiel Martínez Marín

Trimester: Third term

Credits: 4

Teaching staff: 

Manuel Guerris Larruy

Teaching languages

  • Catalan
  • Spanish

L'assignatura s'impartirà en català o castellà. There are materials from those used in the subject that are in English.


Specific skills
  • Show knowledge and skills for the coordination of the departments of purchasing, supply, production and distribution of a product to any company, analyzing different types of techniques

  • Operationalize the storage of goods, through computer applications of logistics management

  • Show knowledge of the organization of maritime, land, air and multimodal transport, customs management and international trade in order to manage and / or contract transport

  • Show knowledge of the ship and its recruitment for use as a means of transport for both goods and people, in an environment of sustainability and respect for the environment

  • Select and use quantitative instruments for decision making and contrasting economic hypotheses


Operations within the company are the backbone to transform different types of resources into products and services and are also present in all business functions.


This subject introduces the student to the field of management of the operations carried out by companies in order to obtain the product -good or service- that they offer to the market.


Scheduled content includes the necessary knowledge that affects the strategy of the operating system and the knowledge to manage the system.



The TecnoCampus will make available to teachers and students the digital tools needed to carry out the course, as well as guides and recommendations that facilitate adaptation to the non-contact mode.


  • The company and the operations subsystem
    • The company as a set of systems
    • Description of the different systems
    • Operations and their relationship with other systems


  • The operations strategy
    • What are operations
    • Components of operations
    • Productivity and competitiveness


  • Forecasts
    • Definition of forecast
    • Demand components
    • Forecasting methods


  • Production planning and scheduling
    • Differences between planning and programming
    • Aggregate planning design
    • Basic programming methods


  • Selection and design of the process and distribution in plant
    • Types of processes and their characteristics
    • Advantages and disadvantages
    • Distribution in plant


  • Long-term capacity
    • Long-term capacity challenges
    • Methods of definition


  • Challenges of the decision to locate productive entities
    • Location methods


  • Production strategies
    • Manufacturing in projects
    • Workshop manufacturing
    • Manufacturing in process
    • Lean production


  • Quality management and continuous improvement
    • What is quality
    • The quality process
    • The process of continuous improvement


  • Supply and inventory management
    • Types of stocks and functions
    • The supply function
    • Inventory management methods
    • The MRP


  • Distribution strategies
    • DRP
    • ECR, CPRF


  • Project management
    • What is a project
    • Basic definition of a project
    • Control of a project

Evaluation system

The subject will be composed and evaluated according to the different concepts:

  • EF: Examination of theoretical and practical concepts
  • AE: Activities and exercises proposed to students
  • BT: Group work


The final grade (NF) will be calculated using the expression NF = 0,55 EF + 0,15 AE + 0,3 TG. To successfully pass the subject, EF must be equal to or greater than 5 out of 10 and NF equal to or greater than 5 out of 10. In the event that any of the above conditions are not met, the student may exercise his right of recovery. .

Recovery: Only the final exam mark can be recovered (55%). A minimum grade of 5 out of 10 will be required to complete the grade point average. That is, in recovery the same variables (examination and continuous assessment) with the same weights are maintained.

A student who has not applied for the first call CANNOT apply for recovery.


Competencies will be assessed as follows:



Evaluation method


Note G1 = TG


Note G4 = TG


Note G5 = TG


Note E3 = EF


Note E10 = AE




Domínguez Machuca / Álvarez Gil / García González / Ruíz Jiménez: Operations Management. Strategic aspects in production and services. Mc. Graw-Hill. Madrid, 1995.

Heizer / Render: Production management. Strategic decisions. (Eleventh edition). Prentice Hall. Madrid, 2015.

Heizer / Render: Production management. Tactical decisions. (Eleventh edition). Prentice Hall. Madrid, 2015

Heizer / Render / Munson. Principles of Operations Management: Sustainability and Supply Chain Management, Global Edition 2020


Domínguez Machuca / Álvarez Gil / García González / Ruíz Jiménez: Operations Management. Tactical aspects in production and services. Mc. Graw-Hill. Madrid, 1995.