General information

Subject type: Mandatory

Coordinator: Jesus Ezequiel Martínez Marín

Trimester: Third term

Credits: 4

Teaching staff: 

Manuel Guerris Larruy

Teaching languages

  • Catalan
  • Spanish

L'assignatura s'impartirà en català o castellà. There are materials from those used in the subject that are in English.


Specific skills
  • Show knowledge and skills for the coordination of the departments of purchasing, supply, production and distribution of a product to any company, analyzing different types of techniques

  • Select and use quantitative instruments for decision making and contrasting economic hypotheses


The operations within the company are the backbone to be able to transform different types of resources into products and services and are also present in all
business functions.

This subject introduces the student to the field of management of the operations carried out by companies in order to obtain the product -good or service- that
offer in the market.

Scheduled content includes the necessary knowledge that affects the strategy of the operating system and the knowledge to manage the system.


The TecnoCampus will make available to teachers and students the digital tools needed to carry out the subject, as well as guides and
recommendations that facilitate the adaptation to the non-contact modality.

Learning outcomes

The student will be able to:

  1. Understand the activities that make up the ordinary processes of the unit of operations in line with business strategy
  2. Define and size basic business operations.
  3. Assume the need to make ethical business decisions with criteria of productivity and profitability

Working methodology

The methodology to be used will be based on:

  • Face-to-face content presentation sessions
  • Didactic videos of practical examples of companies and their operations
  • Solving exercises proposed to students
  • Exhibitions made by students


The company and the operations subsystem

  1. The company as a set of systems
  2. Description of the different systems
  3. Operations and their relationship with other systems

The operations strategy

  1. What are operations
  2. Components of operations
  3. Productivity and competitiveness


  1. Definition of forecast
  2. Demand components
  3. Forecasting methods

Production planning and scheduling

  1. Differences between planning and programming
  2. Aggregate planning design
  3. Basic programming methods

Selection and design of the process and distribution in plant

  1. Types of processes and their characteristics
  2. Advantages and disadvantages
  3. Distribution in plant

Long-term capacity

  1. Long-term capacity challenges
  2. Methods of definition
  3. Challenges of the decision to locate productive entities
  4. Location methods

Production strategies

  1. Manufacturing in projects
  2. Workshop manufacturing
  3. Manufacturing in process
  4. Lean production

Quality management and continuous improvement

  1. What is quality
  2. The quality process
  3. The process of continuous improvement

Supply and inventory management

  1. Types of stocks and functions
  2. The supply function
  3. Inventory management methods
  4. The MRP

Distribution strategies

  1. DRP
  2. ECR, CPRF

Project management

  1. What is a project
  2. Basic definition of a project
  3. Control of a project

Learning activities

The activities that will be developed during the course are:
- Class exercises
- Group work on the analysis of a company from the point of view of operations

Evaluation system

The subject will be composed and evaluated according to the different concepts:
EF: Examination of theoretical and practical concepts
AE: Activities and exercises proposed to students
BT: Group work
The final grade (NF) will be calculated using the expression NF = 0,55 EF + 0,15 AE + 0,3 TG. To successfully pass the subject, EF must be equal to or
greater than 5 out of 10 and NF equal to or greater than 5 out of 10. In the event that any of the above conditions are not met, the student may exercise his / her right to
Recovery: Only the final exam mark can be recovered (55%). You will need a minimum grade of 5 out of 10 to be able to average
qualifications. That is, in recovery the same variables (examination and continuous assessment) with the same weights are maintained.
A student who has not applied for the first call CANNOT apply for recovery.

Competencies will be assessed as follows:
Competence Assessment method
G1 Note G1 = TG
G4 Note G4 = TG
G5 Note G5 = TG
E3 Note E3 = EF

E10 Note E10 = AE



Domínguez Machuca / Álvarez Gil / García González / Ruíz Jiménez: Operations Management. Strategic aspects in production and
services. Mc. Graw-Hill. Madrid, 1995.

Heizer / Render: Production management. Strategic decisions. (Eleventh edition). Prentice Hall. Madrid, 2015.

Heizer / Render: Production management. Tactical decisions. (Eleventh edition). Prentice Hall. Madrid, 2015

Heizer / Render / Munson. Principles of Operations Management: Sustainability and Supply Chain Management, Global Edition 2020

Domínguez Machuca / Álvarez Gil / García González / Ruíz Jiménez: Operations Management. Tactical aspects in production and services.
Mc. Graw-Hill. Madrid, 1995.