107313 - INFORMATION SYSTEMS FOR ORGANIZATIONS

Subject type: Mandatory

Coordinator: Adso Fernández Baena

Trimester: First term

Credits: 4

The general objective of the course is to introduce the key concepts related to information systems (IS), information technologies (IT) and their use in organizations where they play a strategic role and where they have become a component. very important business infrastructure. The course helps to discover how current IS and IT condition the achievement of organizational goals and the achievement of sustainable competitive advantages.

Likewise, it is purpose of the subject to show the current technological market of business computer applications and the advantages for the organizations of each one of these applications, like ERP, CRM, SCM, DSS among others.

This subject has methodological and digital resources to make possible its continuity in non-contact mode in the case of being necessary for reasons related to the Covid-19. In this way, the achievement of the same knowledge and skills that are specified in this teaching plan will be ensured.

The TecnoCampus will make available to teachers and students the digital tools needed to carry out the course, as well as guides and recommendations that facilitate adaptation to the non-contact mode.

In general, this subject contributes to the following learning outcomes specified for the subject to which it belongs:

• Appropriately use theories, procedures and tools in the professional development of computer engineering in all its areas (specification, design, implementation, deployment -implementation- and product evaluation) so as to demonstrate an understanding of the commitments made in design decisions.
• Demonstrate knowledge of the ethical dimension of the company: corporate social responsibility in general and, in particular, the civil and professional responsibilities of the computer engineer.
• Define and manage the requirements of an information system
• Evaluate and select hardware and software production platforms for the execution of computer applications and services.
• Evaluate hardware / software systems according to a certain quality criterion.
• Identify current and emerging technologies and assess whether they are applicable, and to what extent, to meet user needs.
• Design and manage information systems.
• Understand and use manuals, product specifications and any other technical information written in English effectively.

At a more specific level, at the end of the course the student must be able to:

• LO1: Define precisely the concepts of organization, business, information system (IS) and information technology (IT)
• LO2: Explain the role of IS and IT in current organizations
• LO3: To recognize information as an organizational resource and the need to manage it as a key asset
• LO4: Assess the information resource and the use of IS as a strategic tool of the organization
• LO5: Description the basic components, purposes, and functions of organizational information systems
• LO6: List and distinguish the different types of SI and their components
• LO7: List i to distinguish the different IT currently offered by the technology market to companies
• LO8: Description the internal information flows of organizations ’ISs and their alignment with the value chain
• LO9: Define the concepts of ERP, CRM and SCM.
• LO10: To meet the user environment of an ERP (in the 2019/2020 academic year it will be Microsoft Dynamics NAV)
• LO11: To meet the user environment of a CRM (in the 2019/2020 academic year we will work with different cloud solutions)

1 - Theoretical classes in large group in which the teachers or the invited professionals introduce the contents of the subject. 10 sessions of 2 hours

Small teaching activities and case studies are carried out that aim for the student to be an active protagonist in the acquisition of their knowledge.

2. Practices in small teams that have a part that is carried out in the laboratory led or supervised by the teaching staff and a part in which the team must work autonomously. 5 sessions of 2 hours.

3- Two subject exams (one for each topic). The Topic 1 exam will be scheduled once the topic is completed, and the Topic 2 exam will be held on the dates scheduled by the school for the final exams.

Rules for carrying out the activities

All activities are required to attend to be evaluated.

Activities are mandatory. Activities not performed - or those not attended - are rated as 0.

Activity 1: SIO practices

(MECES 2, descriptors a, b, c, d, eif)

• Description: five practice sessions (small group) and seminars 1 and 3, where they will work with different applications that will allow the improvement in the achievement of the contents.
• Deliverables: reports containing the reasoning and proposed solutions to the questions asked in the statement.
• Material: installable software, and technical and user guides provided by the teacher.
• Learning outcomes: RA10 and RA11
• Skills in which he collaborates:
  • CB2: that students know how to apply their knowledge to their job or vocation in a professional way and have the skills they demonstrate by developing and defending arguments and solving problems within their area of ​​study.
  • CB3: that students have the ability to gather and interpret relevant data (usually within their area of ​​study), to make judgments that include reflection on relevant social, scientific, or ethical issues.
  • CB5: that students have developed those learning skills necessary to undertake further studies with a high degree of autonomy.
  • CIN1: ability to design, develop, select and evaluate computer applications and systems, ensuring their reliability, security and quality, in accordance with ethical principles and current legislation and regulations.
  • CIN2: ability to plan, conceive, deploy and direct projects, services and computer systems in all areas, leading their implementation and continuous improvement and assessing their economic and social impact.
  • CIN3: Ability to understand the importance of negotiation, effective work habits, leadership, and communication skills in all software development environments.
  • CIN4: ability to draw up the technical specifications of a computer installation that complies with current standards and regulations.
  • CIN5: knowledge, administration and maintenance of computer systems, services and applications.
  • CIN13: knowledge and application of the necessary tools for the storage, processing and access to information systems, including web-based ones.
  • EIS1: ability to develop, maintain and evaluate software services and systems that meet all user requirements and that behave reliably and efficiently, are affordable to develop and maintain and comply with quality standards, applying theories, principles , methods and practices of software engineering.
  • EIS2: ability to assess customer needs and specify software requirements to meet those needs, reconciling conflicting goals, by seeking acceptable commitments, within the limitations of cost, time, the existence of systems already developed and of the organizations themselves.
  • EIS3: ability to solve integration problems based on available strategies, standards and technology.
  • EIS4: Ability to identify and analyze problems and design, develop, implement, verify and document software solutions based on adequate knowledge of current theories, models and techniques.
  • EIS5: Ability to identify, assess and manage potential associated risks that may arise.
  • EIS6: Ability to design appropriate solutions in one or more application domains, using software engineering methods that integrate ethical, social, legal, and economic aspects.
  • ESI1: ability to integrate Information and Communications Technology solutions and business processes to meet the information needs of organizations, allowing them to achieve their goals effectively and efficiently, thus achieving competitive advantages.
  • ESI2: ability to determine the requirements of the information and communication systems of an organization, taking into account security aspects and compliance with current regulations and legislation.
  • ESI3: ability to actively participate in the specification, design, implementation and maintenance of information and communication systems.
  • ESI4: ability to understand and apply the principles and practices of organizations, so that they can act as a link between the technical and management communities of an organization and actively participate in user training.
  • ESI5: ability to understand and apply the principles of risk assessment and apply them correctly in the development and execution of action plans.
  • ESI6: ability to understand and apply the principles and techniques of quality management and technological innovation in organizations.
  • T1: that students know a third language, which will preferably be English, with an adequate level of oral and written, in accordance with the needs of graduates in each degree.
  • T2: that students have the ability to work as members of an interdisciplinary team either as one more member, or performing management tasks in order to contribute to developing projects with pragmatism and a sense of responsibility, assuming commitments taking into account account for available resources
• Evaluation: 30% (the grade for the different activities will be averaged).

Activity 2: SIO cases

(MECES 2, descriptors a, b, c, d, eif)

• Description: seminars 2, 4 and 5, where students will have to answer the questions raised as a result of the proposed cases.
• Deliverables: reports containing the reasoning and solutions provided to the proposed cases.
• Material: notes of the subject (available on e-campus) and texts of the proposed cases (available on e-campus or facilities on paper, provided by the teacher).
• Learning outcomes: RA1..RA9
• Skills in which he collaborates:
  • CB2: that students know how to apply their knowledge to their job or vocation in a professional way and have the skills they demonstrate by developing and defending arguments and solving problems within their area of ​​study.
  • CB3: that students have the ability to gather and interpret relevant data (usually within their area of ​​study), to make judgments that include reflection on relevant social, scientific, or ethical issues.
  • CB4: that students can transmit information, ideas, problems and solutions to an audience as specialized as non-specialized.
  • CB5: that students have developed those learning skills necessary to undertake further studies with a high degree of autonomy.
  • CIN1: ability to design, develop, select and evaluate computer applications and systems, ensuring their reliability, security and quality, in accordance with ethical principles and current legislation and regulations.
  • CIN2: ability to plan, conceive, deploy and direct projects, services and computer systems in all areas, leading their implementation and continuous improvement and assessing their economic and social impact.
  • CIN3: Ability to understand the importance of negotiation, effective work habits, leadership, and communication skills in all software development environments.
  • CIN4: ability to prepare the technical specifications of a computer installation that meets current standards and regulations.
  • CIN13: knowledge and application of the necessary tools for the storage, processing and access to information systems, including web-based ones.
  • EIS1: ability to develop, maintain and evaluate software services and systems that meet all user requirements and that behave reliably and efficiently, are affordable to develop and maintain and comply with quality standards, applying theories, principles , methods and practices of software engineering.
  • EIS2: ability to assess customer needs and specify software requirements to meet those needs, reconciling conflicting goals, by seeking acceptable commitments, within the limitations of cost, time, the existence of systems already developed and of the organizations themselves.
  • EIS3: ability to solve integration problems based on available strategies, standards and technology.
  • EIS4: Ability to identify and analyze problems and design, develop, implement, verify and document software solutions based on adequate knowledge of current theories, models and techniques.
  • EIS5: Ability to identify, assess and manage potential associated risks that may arise.
  • EIS6: Ability to design appropriate solutions in one or more application domains, using software engineering methods that integrate ethical, social, legal, and economic aspects.
  • ESI1: ability to integrate Information and Communications Technology solutions and business processes to meet the information needs of organizations, allowing them to achieve their goals effectively and efficiently, thus achieving competitive advantages.
  • ESI2: ability to determine the requirements of the information and communication systems of an organization, taking into account security aspects and compliance with current regulations and legislation.
  • ESI3: ability to actively participate in the specification, design, implementation and maintenance of information and communication systems.
  • ESI4: ability to understand and apply the principles and practices of organizations, so that they can act as a link between the technical and management communities of an organization and actively participate in user training.
  • ESI5: ability to understand and apply the principles of risk assessment and apply them correctly in the development and execution of action plans.
  • ESI6: ability to understand and apply the principles and techniques of quality management and technological innovation in organizations.
  • T1: that students know a third language, which will preferably be English, with an adequate level of oral and written, in accordance with the needs of graduates in each degree.
  • T2: that students have the ability to work as members of an interdisciplinary team either as one more member, or performing management tasks in order to contribute to developing projects with pragmatism and a sense of responsibility, assuming commitments taking into account account for available resources
• Evaluation: 10% (the grade of the different proposed activities will be averaged).

Activity 3: Exam Topic 1

(MECES 2, descriptors a, b, c, die)

• Description: individual test to assess the knowledge acquired on the contents of the topic 1.
• Deliverables: paper document, with the answer to the questions posed in the exam.
• Learning outcomes: RA1..RA5
• Skills in which he collaborates:
  • CB2: that students know how to apply their knowledge to their job or vocation in a professional way and have the skills they demonstrate by developing and defending arguments and solving problems within their area of ​​study.
  • CB3: that students have the ability to gather and interpret relevant data (usually within their area of ​​study), to make judgments that include reflection on relevant social, scientific, or ethical issues.
  • CIN1: ability to design, develop, select and evaluate computer applications and systems, ensuring their reliability, security and quality, in accordance with ethical principles and current legislation and regulations.
  • CIN2: ability to plan, conceive, deploy and direct projects, services and computer systems in all areas, leading their implementation and continuous improvement and assessing their economic and social impact.
  • CIN4: ability to draw up the technical specifications of a computer installation that complies with current standards and regulations.
  • CIN13: knowledge and application of the necessary tools for the storage, processing and access to information systems, including web-based ones.
  • EIS1: ability to develop, maintain and evaluate software services and systems that meet all user requirements and that behave reliably and efficiently, are affordable to develop and maintain and comply with quality standards, applying theories, principles , methods and practices of software engineering.
  • EIS2: ability to assess customer needs and specify software requirements to meet those needs, reconciling conflicting goals, by seeking acceptable commitments, within the limitations of cost, time, the existence of systems already developed and of the organizations themselves.
  • EIS3: ability to solve integration problems based on available strategies, standards and technology.
  • EIS4: Ability to identify and analyze problems and design, develop, implement, verify and document software solutions based on adequate knowledge of current theories, models and techniques.
  • EIS5: Ability to identify, assess and manage potential associated risks that may arise.
  • EIS6: Ability to design appropriate solutions in one or more application domains, using software engineering methods that integrate ethical, social, legal, and economic aspects.
  • ESI1: ability to integrate Information and Communications Technology solutions and business processes to meet the information needs of organizations, allowing them to achieve their goals effectively and efficiently, thus achieving competitive advantages.
  • ESI2: ability to determine the requirements of the information and communication systems of an organization, taking into account security aspects and compliance with current regulations and legislation.
  • ESI3: ability to actively participate in the specification, design, implementation and maintenance of information and communication systems.
  • ESI4: ability to understand and apply the principles and practices of organizations, so that they can act as a link between the technical and management communities of an organization and actively participate in user training.
  • ESI5: ability to understand and apply the principles of risk assessment and apply them correctly in the development and execution of action plans.
  • ESI6: ability to understand and apply the principles and techniques of quality management and technological innovation in organizations.
• Evaluation: 30%.

Activity 4: Exam Topic 2

(MECES 2, descriptors a, b, c, die)

• Description: individual test to assess the knowledge acquired on the contents of the topic 2.
• Deliverables: paper document, with the answer to the questions posed in the exam.
• Learning outcomes: RA6..RA9
• Skills in which he collaborates:
  • CB2: that students know how to apply their knowledge to their job or vocation in a professional way and have the skills they demonstrate by developing and defending arguments and solving problems within their area of ​​study.
  • CB3: that students have the ability to gather and interpret relevant data (usually within their area of ​​study), to make judgments that include reflection on relevant social, scientific, or ethical issues.
  • CIN1: ability to design, develop, select and evaluate computer applications and systems, ensuring their reliability, security and quality, in accordance with ethical principles and current legislation and regulations.
  • CIN2: ability to plan, conceive, deploy and direct projects, services and computer systems in all areas, leading their implementation and continuous improvement and assessing their economic and social impact.
  • CIN4: ability to draw up the technical specifications of a computer installation that complies with current standards and regulations.
  • CIN13: knowledge and application of the necessary tools for the storage, processing and access to information systems, including web-based ones.
  • EIS1: ability to develop, maintain and evaluate software services and systems that meet all user requirements and that behave reliably and efficiently, are affordable to develop and maintain and comply with quality standards, applying theories, principles , methods and practices of software engineering.
  • EIS2: ability to assess customer needs and specify software requirements to meet those needs, reconciling conflicting goals, by seeking acceptable commitments, within the limitations of cost, time, the existence of systems already developed and of the organizations themselves.
  • EIS3: ability to solve integration problems based on available strategies, standards and technology.
  • EIS4: Ability to identify and analyze problems and design, develop, implement, verify and document software solutions based on adequate knowledge of current theories, models and techniques.
  • EIS5: Ability to identify, assess and manage potential associated risks that may arise.
  • EIS6: Ability to design appropriate solutions in one or more application domains, using software engineering methods that integrate ethical, social, legal, and economic aspects.
  • ESI1: ability to integrate Information and Communications Technology solutions and business processes to meet the information needs of organizations, allowing them to achieve their goals effectively and efficiently, thus achieving competitive advantages.
  • ESI2: ability to determine the requirements of the information and communication systems of an organization, taking into account security aspects and compliance with current regulations and legislation.
  • ESI3: ability to actively participate in the specification, design, implementation and maintenance of information and communication systems.
  • ESI4: ability to understand and apply the principles and practices of organizations, so that they can act as a link between the technical and management communities of an organization and actively participate in user training.
  • ESI5: ability to understand and apply the principles of risk assessment and apply them correctly in the development and execution of action plans.
  • ESI6: ability to understand and apply the principles and techniques of quality management and technological innovation in organizations.
• Evaluation: 30%.

Rules for carrying out the activities

All activities are required to attend to be evaluated.

Activities are mandatory. Activities not performed - or those not attended - are rated as 0.

SIO practices: 30% (RA10 and RA11)

SIO cases: 10% (RA1..RA9)

Exam Topic 1: 30% (RA1..RA5)

Exam Topic 2: 30% (RA6..RA9)

All grades are required. Activities not performed - or those not attended - are rated as 0.

You need a grade higher than 3,5 in each exam to pass the subject and be able to take the average.

Following the general regulations, the copy in the activities of evaluation carries like consequence the evaluation with a note SUPENS (0) of all the asignatura.

Laudon, KC, Laudon, JP “Management Information Systems: managing the digital firm, 15th edition Global edition”. G. Pearson, 2018. ISBN-13 978-1-292-21175-6.