TecnoCampus Foundation
eCampus
University Business
eCampus

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General information

Subject type: Optional

Coordinator: Carolina Chabrera Sanz

Trimester: First term

Credits: 4

Teaching staff: 

Francisco Luis Gil Moncayo
Meritxell Puyané Oliva 

Teaching languages

  • Catalan
  • Spanish

Catalan, Spanish and English

Skills

Basic skills

  • CB4_That students can convey information, ideas, problems and solutions to an audience, both specialized and non-specialized

  • CB2_That students know how to apply their knowledge to their job or vocation in a professional way and have the skills that need to be demonstrated through the elaboration and defense of arguments and the resolution of problems within their area of ​​study

Specific skills

  • CE8_Identify the psychosocial responses of people to different health situations (in particular, illness and suffering), selecting the appropriate actions to provide help in them. Establish an empathetic and respectful relationship with the patient and family, depending on the person's situation, health problem and stage of development. Use strategies and skills that allow effective communication with patients, families and social groups, as well as the expression of their concerns and interests

  • CE14_Know and apply the principles that underpin comprehensive nursing care

  • CE24_Know the most relevant mental health problems in the different stages of the life cycle, providing comprehensive and effective care in the field of nursing

General competencies

  • CG4_Understand the interactive behavior of the person according to gender, group or community, within their social and multicultural context

  • CG6_Basing nursing interventions on scientific evidence and available media

  • CG9_Foster healthy lifestyles, self-care, supporting the maintenance of preventive and therapeutic behaviors

  • CG7_Understand without prejudice to people, considering their physical, psychological and social aspects, as autonomous and independent individuals, ensuring respect for their opinions, beliefs and values, guaranteeing the right to privacy, through confidentiality and professional secrecy

  • CG19_Enjoy autonomy and critical ability to use ICT

Transversal competences

  • CT 1 Develop the ability to assess inequalities based on sex and gender, to design solutions

Description

Emotion management is an optional subject in the third year of the degree in nursing.

At the end of the training as a nurse, the technical part is as important as the management of the emotions of our patients and their families. Healthcare is becoming more and more technical, with the person responsible for the care and clinical trajectory of the patient being their nurse, both as a case manager from outpatient clinics and as a leading clinical nurse in the plant. It is often the case that, after completing nursing training, when they begin their professional career, the professional expresses their training in nursing techniques, but their lack in the management of the emotions of the patient or family member.

This set of communication techniques or skills, some authors (Gil, 2015) have called the word Counseling, which train the professional to handle complex scenarios, with the lowest possible emotional cost for the patient, and the own professional.

The recent creation of the Tecnocampus-ICO Communication Skills Laboratory will help in the development of this subject, and may have teaching material and resources for this purpose. 

The classroom (physical or virtual) is a safe space, free of sexist, racist, homophobic, transphobic and discriminatory attitudes, either towards students or towards teachers. We trust that together we can create a safe space where we can make mistakes and learn without having to suffer prejudice from others.

Contents

After a first class where the communication techniques and conversation guides necessary to give information will be presented, how to manage the emotions that this information entails, each topic of the program will be developed through three sections: objective, process and duties. The topics will reflect the practice of nursing care, as a reference for the care of the patient, through the various complex scenarios that will have to face in his professional life.

PLENARY CLASSES

TOPIC 1. COMMUNICATION SKILLS

TOPIC 2. GIVE BAD NEWS

TOPIC 3. FAMILY INFORMATION BARRIERS

TOPIC 4. COMMUNICATING WITH CHILDREN AND TEENAGERS

TOPIC 5. PATIENTS OF DIFFERENT CULTURES

TOPIC 6. FORECAST: PREFERENCES AND VALUES

TOPIC 7. COLLECT THE SEXUAL HISTORY OF THE PATIENT

TOPIC 8. TRANSITION FROM CURATIVE TO PAL-LIATIVE TREATMENT

TOPIC 9. COMMUNICATING WITH PATIENTS AND COLLEAGUES: LEARNING MORE ABOUT HOW PERSONAL ASPECTS AFFECT PROFESSIONAL RELATIONS

SEMINARS: 

Seminar 1. Scenario 1: Reinforce and correct diagnostic information

Seminar 2. Scenario 2: Attention focused on the patient's preferences and values 

Seminar 3. Scenario 3: Family information barrier: prognosis

Seminar 4. Scenario 4: Information guidelines for children

Seminar 5. Scenario 5: Dying in peace, palliative sedation and euthanasia

Seminar 6. Scenario 6: Survivors. Know how to normalize

Seminar 7. Scenario 7: Dealing with your own stress

 

Evaluation system

The system for evaluating the skills and learning outcomes of this subject includes different evaluation activities for Subject 8 - Optionality:

 

Evaluation system

Minimum weighting

Maximum weighting

SE1. Exam

  

20%

60%

SE2. Individual works

  

5%

40%

SE3. Teamwork

  

5%

40%

SE4. Classroom participation

  

5%

40%

SE5. Seminars

  

5%

40%

 

A system of quantitative (from 0 to 10) and qualitative (suspended, approved, notable, excellent, honorary registration) is used according to RD 1125/2003.

According to UPF regulations, students who have the option of retrieving the subject are those who have obtained a “suspended” grade, which are the only ones that can be modified in the recovery process.

The evaluation system and recovery period are detailed in the Learning Plan available in the virtual classroom at the beginning of the subject.