PRODUCTION AND OPERATIONS MANAGEMENT TecnoCampus | Centers attached to Pompeu Fabra University and Business Park

General information

Subject type: Mandatory

Coordinator: Núria Masferrer Llabinés

Trimester: Third term

Credits: 4

Teaching staff:

Jordi Rosell Segura
A hard tackle from Pere Calviño to Carmona

Teaching languages

Catalan
English

Check the schedules of the different groups to know the language of teaching classes. Although the material can be in any of the three languages.

Skills

Basic skills

B3_Students have the ability to gather and interpret relevant data (usually within their area of study), to make judgments that include reflection on relevant social, scientific or ethical issues
B5_That students have developed those learning skills necessary to undertake further studies with a high degree of autonomy

Specific skills

E8_Organize the productive operations of the company

General competencies

G1_Be able to work in a team, actively participating in tasks and negotiating dissenting opinions until reaching consensus positions, thus acquiring the ability to learn together with other team members and create new knowledge

Transversal competences

T5_Develop tasks applying, with flexibility and creativity, the knowledge acquired and adapting it to new contexts and situations

Description

The Operations area is one of the main functions of any organization and refers to the management of the creation of goods or services. These activities take place in all public and private companies. Operations Management can then be defined as the management of the resources needed to generate the goods or services of an organization. The field of Operations Management is currently facing major challenges mainly due to globalization, the creation of new products and services, the incorporation of new technologies and the need for integration with other functions of the company. Therefore, it is important to know the activities of the Operations area and know how to manage them efficiently.

The aim of this course is to provide the fundamental concepts, quantitative models, solutions and techniques in the management of operations. In class, the essential topics will be developed and business applications will be discussed. Different quantitative models used in operations management will also be used.

Learning outcomes

Identify the main functions of the Operations Management area.
Relate the Operations area to the business strategy and its relationship with the other functional areas of the company, such as the marketing or finance function.
Identify and plan the basic production activities and operations of a company, such as: product and process design, total quality, production planning, inventory management.
Use the basic analytical tools and methodologies mentioned above for planning and management in the area of production and operations.
Assume the need to make ethical business decisions with productivity and profitability criteria.

Working methodology

Theoretical sessions

MD1. Master class: Expository class sessions based on the teacher's explanation in which all students enrolled in the subject attend via videoconference.

MD4. Video capsules: Resource in video format, which includes contents or demonstrations of the thematic axes of the subjects. These capsules are integrated into the structure of the subject and serve students to review as many times as necessary the ideas or proposals that the teacher needs to highlight in their classes.

Guided learning

MD7. Case study: Dynamics that part of the study of a case, which serves to contextualize the student in a specific situation, the teacher can propose different activities, both individually and in groups, among their students.

Autonomous learning

MD9. Solving exercises and problems: Non-contact activity dedicated to the resolution of practical exercises based on the data provided by the teacher.

Topic 1
Introduction to operations	Main decisions in operations
	Objectives of the area Industrial products and services
	Competitive variables
	Indicators
	Innovation in the area of production and operations

Topic 2
Design and development of products / services	Reasons for developing new products and services
	Product / service development
	Product design
	Standardization
	Modular design
	Simultaneous engineering
	Automation
	Product definition
	Assembly plan
	List of materials
	Process flow diagram
	Continuous process improvement
	Service design Innovation in new products and services

Topic 3
Forecasts	Definition of forecast
	Demand components
	Forecasting methods
	Qualitative
	Market study
	Delphi method
	Lower levels
	Group consensus
	Historical analogy
	Quantitative
	Moving average
	Exponential smoothing
	Exponential double smoothing
	Linear regression
	Errors in forecasts
Topic 4
Production strategies	Manufacturing in projects
	Workshop manufacturing
	Manufacturing in process
	Manufactured Just in Time
	Pull / Push, Kanban
	Waste
	Production level
	SMED techniques
	U-shaped line
	TPM
	Jidoka, 5S Innovation in 3D manufacturing

Topic 5
Production planning	Aggregate Planning
	MRP

Topic 6
Stock management	Reasons for stock
	Stock cost
	ABC analysis
	Inventory models
	Fixed quantity model (economic lot)
	Fixed quantity model with discounts
	Fixed period model.
	Probabilistic models. Innovation in stock management.

Topic 7
Location
	Location strategies
	Outsourcing

Topic 8
Distribution strategies	DRP
	ECR, CPRF
	Supply chain optimization Innovation in logistics

Topic 9
Sustainability in production	Green production
	Ethical production
	Sustainable Development Goals (SDGs)

Learning activities

Theoretical sessions
Group and individual work

This subject has methodological and digital resources to make possible its continuity in non-contact mode in the case of being necessary for reasons related to the Covid-19. In this way, the achievement of the same knowledge and skills that are specified in this teaching plan will be ensured.

The Tecnocampus will make available to teachers and students the digital tools needed to carry out the course, as well as guides and recommendations that facilitate adaptation to the non-contact mode.

Evaluation system

The evaluation of the subject will be done as follows:

Final exam: 55%
Continuous assessment: 15%
Team project: 30%

Important: To pass the course you need a minimum average grade of 5 (out of 10) and a minimum grade in the final exam of 4 out of 10.

Recovery: Only the final exam mark (55%) can be retrieved. A minimum grade of 4 out of 10 will be required to complete the grade point average. That is, in recovery the same variables (examination and continuous assessment) with the same weights are maintained.

A student who has not applied for the first call CANNOT apply for recovery.

REFERENCES

Basic

RB Chase, FR Jacobs and NJ Aquilano, “Operations Management,” ED McGraw-Hill.

Heizer, J and Render, B. "Production Management (Tactical Decisions). Ed. Prentice-Hall

Heizer, J and Render, B. "Production Management" (Strategic Decisions). Ed. Prentice Hall.

Stevenson: Operations Management. McGraw-Hill, 2014. ISBN-13: 978-0078024108

Heizer / Render: Operations Management. (11th Edition). Pearson education, 2013. ISBN-13: 978-0132863308

Goldratt: The Goal: A Process of Ongoing Improvement. North River Press; 30th Anniversary Edition edition (July 1, 2014). ISBN-13: 978-0884262748

Anderson, Mary Ann, Edward J. Anderson, and Geoffrey Parker. Operations management for dummies. John Wiley & Sons, 2013.

1013 - MANAGEMENT OF PRODUCTION AND OPERATIONS

Degree in Business Administration and Innovation Management

School of Social and Business Sciences