TecnoCampus Foundation
eCampus
University Business
eCampus

What are you looking for?

General information

Subject type: Mandatory

Coordinator: Enric Camón Luis

Trimester: Third term

Credits: 4

Teaching staff: 

A hard tackle from Pere Calviño to Carmona

Teaching languages

  • Catalan
  • English

Check the schedules of the different groups to know the language of teaching classes. Although the material can be in any of the three languages.

Skills

Basic skills

  • B3_Students have the ability to gather and interpret relevant data (usually within their area of ​​study), to make judgments that include reflection on relevant social, scientific or ethical issues

     

  • B5_That students have developed those learning skills necessary to undertake further studies with a high degree of autonomy

Specific skills

  • E8_Organize the productive operations of the company

  • E11_Analyze and properly assess the scientific-technological and economic environment, both to seek innovative opportunities and to establish the necessary processes to adapt the organization to this environment.

     

  • E14_Identify emerging sectors and business innovation strategies applied in these sectors and compare them with each other.

     

General competencies

  • G1_Be able to work in a team, actively participating in tasks and negotiating dissenting opinions until reaching consensus positions, thus acquiring the ability to learn together with other team members and create new knowledge

  • G2_Be able to innovate by developing an open attitude to change and be willing to re-evaluate old mental models that limit thinking

Transversal competences

  • T5_Develop tasks applying, with flexibility and creativity, the knowledge acquired and adapting it to new contexts and situations

     

Description

The Operations area is one of the main functions of any organization and refers to the management of the creation of goods or services. These activities take place in all public and private companies. Operations Management can then be defined as the management of the resources needed to generate the goods or services of an organization. The field of Operations Management is currently facing major challenges mainly due to globalization, the creation of new products and services, the incorporation of new technologies and the need for integration with other functions of the company. Therefore, it is important to know the activities of the Operations area and know how to manage them efficiently.

The aim of this course is to provide the fundamental concepts, quantitative models, solutions and techniques in the management of operations. Different quantitative models used in operations management will also be used.

Contents

Topic 1

  

Introduction to operations

Main decisions in operations
 

Objectives of the area

Industrial products and services
 

Competitive variables
 

Indicators
 

 

Innovation in the area of ​​production and operations
   

Topic 2

  

Design and development of products / services

Reasons for developing new products and services
 

Product / service development
 

Product design
 

   Standardization
 

   Modular design
 

   Simultaneous engineering
 

   Automation
 

Product definition
 

   Assembly plan
 

   List of materials
 

   Process flow diagram
 

Continuous process improvement
 

Service design

 

Innovation in new products and services
   

Topic 3

  

Forecasts

Definition of forecast
 

Demand components
 

Forecasting methods
 

Qualitative
 

   Market study
 

   Delphi method
 

   Lower levels
 

   Group consensus
 

   Historical analogy
 

Quantitative

 

   Moving average
 

   Exponential smoothing

 

   Exponential double smoothing
 

   Linear regression
 

Errors in forecasts

Topic 4

  

Production strategies

Manufacturing in projects
 

Workshop manufacturing
 

Manufacturing in process
 

Manufactured Just in Time
 

   Pull / Push, Kanban
 

   Waste
 

   Production level
 

   SMED techniques
 

   U-shaped line
 

   TPM
 

   Jidoka, 5S

 

 
   

Topic 5

  

Production planning

Aggregate Planning
 

MRP
   

Topic 6

  

Stock management

Reasons for stock
 

Stock cost
 

ABC analysis
 

Inventory models
 

   Fixed quantity model (economic lot)
 

   Fixed quantity model with discounts
 

   Fixed period model.
 

   Probabilistic models.

 

 
 

 

Topic 7

  

Location

 
 

Location strategies
 

Outsourcing
   

Topic 8

  

Distribution strategies

DRP
 

ECR, CPRF
 

Supply chain optimization

 

Innovation in logistics

 
   

Topic 9

  

Sustainability in production

Green production
 

Ethical production
 

Sustainable Development Goals (SDGs)

Evaluation system

The evaluation of the subject will be done as follows:

  • Final exam: 55%
  • Continuous assessment: 25%
  • Team project: 20%

Important: To pass the course you need a minimum average grade of 5 (out of 10) and a minimum grade in the final exam of 4 out of 10. It is necessary to do the continuous assessment and project in team to be able to go to the exam,

Recovery: Only the final exam mark (55%) can be retrieved. A minimum grade of 4 out of 10 will be required to complete the grade point average. That is, in recovery the same variables (examination and continuous assessment) with the same weights are maintained.

A student who has not applied for the first call CANNOT apply for recovery.

REFERENCES

Basic

RB Chase, FR Jacobs and NJ Aquilano, “Operations Management,” ED McGraw-Hill. 

Heizer, J and Render, B. "Production Management (Tactical Decisions). Ed. Prentice-Hall

Heizer, J and Render, B. "Production Management" (Strategic Decisions). Ed. Prentice Hall.

Stevenson: Operations Management. McGraw-Hill, 2014. ISBN-13: 978-0078024108

Heizer / Render: Operations Management. (11th Edition). Pearson education, 2013. ISBN-13: 978-0132863308

Goldratt: The Goal: A Process of Ongoing Improvement. North River Press; 30th Anniversary Edition edition (July 1, 2014). ISBN-13: 978-0884262748