TecnoCampus Foundation
eCampus
University Business
eCampus

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General information

Subject type: Mandatory

Coordinator: Alex Araujo Batlle

Trimester: First term

Credits: 6

Teaching staff: 

Lluís Codinas Poch
Roger Guardiola Martinez 

Skills

Basic skills

  • CB2. That students know how to apply their knowledge to their work or vocation in a professional way and possess the skills that are usually demonstrated through the development and defense of arguments and problem solving within their area of study.

  • CB3. That students have the ability to gather and interpret relevant data (usually within their area of ​​study) to make judgments that include reflection on relevant social, scientific, or ethical issues.

Specific skills

  • CE12. Master the operating procedures of accommodation, catering and tourism intermediation companies.

  • CE17. Recognize details of the operation of destinations, tourist structures and their business sectors worldwide.

General competencies

  • CG1. Be able to work in a team, actively participate in tasks and negotiate in the face of dissenting opinions until reaching consensus positions, thus acquiring the ability to learn together with other team members and create new knowledge.

  • CG4. Be able to integrate the values ​​of social justice, equality between men and women, equal opportunities for all and especially for people with disabilities, so that the studies of Tourism and Leisure Management contribute to train citizens for a just, democratic society based on a culture of dialogue and peace.

Description

  • Study and analysis of all the processes involved in the cycle of the travel business.
  • Analysis of business structures and their forms of management.
  • Creation of travel products with pricing and budget development.
  • Management of air reservations through the Amadeus system

NOTE: This subject has methodological and digital resources to make possible its continuity in non-contact mode in case it is necessary for reasons related to the Covid-19. In this way, the achievement of the same knowledge and skills that are specified in this teaching plan will be ensured. The Tecnocampus will make available to teachers and students the digital tools needed to carry out the course, as well as guides and recommendations that facilitate adaptation to the non-contact mode.

Learning outcomes

  • Analyze and evaluate the functions of travel agencies in the intermediation and sale of different types of tourist services
  • Design a trip based on the factors that are established and calculate the corresponding budget
  • Manage an air reservation through a GDS

Working methodology

Theoretical sessions: master classes and student participation in debates

Autonomous learning: Solving exercises and problems, with the help of non-contact tutorials

Practical computer application of the Amadeus

It is recommended to bring a laptop to class so that you can work on the practical cases.

This subject has methodological and digital resources to make possible its continuity in non-contact mode in the case of being necessary for reasons related to the Covid-19. In this way, the achievement of the same knowledge and skills that are specified in this teaching plan will be ensured.

 

Contents

MODULE I:

  1. The regulation of Travel Agencies
  2. The business structure of Travel Agencies
  3. Business management and the gender perspective
  4. Tourist intermediation
  5. Combined travel: Concept and type of combined travel. Analysis of tourist services and their prices. Preparation and contribution of budgets. Pricing.

MODULE II:

  1. GDS Amadeus: air reservation management

 

Learning activities

Theoretical sessions

Elaboration of practical cases

Talks by professionals in the sector

Teamwork

Evaluation system

The subject is divided into two MODULES:

  • MODULE I: A total of 4 credits (40 hours) will be taught and will have a weight of 60% of the total of the subject.

This 60% is distributed with:

- Final exam. will have a weight of 40% of the grade of MODULE I. The minimum grade to be achieved to average the MODULE I must be 5. 

- Practical cases: they will have a weight of 10% of the note of the MODULE I

- Attendance and attitude: will have a weight of 10% of the note of the MODULE I (80% of assistance to the sessions)

 

  • MODULE II: A total of 2 credits will be taught (20 hours) and will have a weight of 40% of the total of the subject

This 40% is distributed with:

- Final exam. will have a weight of 30% of the note of MODULE II. The minimum grade to be achieved to average MODULE II must be 5. 

- Attendance and attitude: will have a weight of 10% of the note of the MODULE II (80% of attendance to the sessions)

In the final exam of this MODULE II, if the student passes it with at least a 5, he / she will obtain a certificate from Amadeus.

 

To pass the course you must obtain an overall grade equal to or higher than 5 of each MODULE

In order to access the recovery it is necessary to have taken the final test

In the event that a student has to apply for recovery, he / she will do so only for those Modules that he / she has suspended.

 

REFERENCES

Basic

BLASCO PERIS, Albert. (2002): The company and the tourist product. Editorial Síntesis Madrid (In process a second edition)

Complementary

OLLER, Jordi (1994): Cost accounting for travel agencies, hotels and campsites. Editorial Synthesis. Madrid