TecnoCampus Foundation
eCampus
University Business
eCampus

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General information

Subject type: Mandatory

Coordinator: Juan José Pons López

Trimester: Third term

Credits: 6

Teaching staff: 

Ernesto Martínez De Carvajal Hedrich

Academic year: 2025

Teaching course: 3

Languages ​​of instruction

  • Catalan

The teaching of this subject is mainly in Catalan. However, some sessions, the bibliography, part of the contents and the tools can be in Spanish or English.

Competencies / Learning Outcomes

Basic skills

  • B2_That students know how to apply their knowledge to their job or vocation in a professional way and have the skills they demonstrate by developing and defending arguments and solving problems within their area of ​​study

     

  • B3_Students have the ability to gather and interpret relevant data (usually within their area of ​​study), to make judgments that include reflection on relevant social, scientific or ethical issues

     

  • B4_That students can convey information, ideas, problems and solutions to both specialized and non-specialized audiences

     

  • B5_That students have developed those learning skills necessary to undertake further studies with a high degree of autonomy

     

Specific skills

  • EFB6_Adequate knowledge of the concept of company, institutional and legal framework of the company. Organization and management of companies

     

  • EIS1_Ability to develop, maintain and evaluate software services and systems that meet all user requirements and that behave reliably and efficiently, are affordable to develop and maintain and comply with quality standards, applying theories, principles, methods and software engineering practices

     

  • EIS2_Ability to assess customer needs and specify software requirements to meet those needs, reconciling conflicting goals, by seeking acceptable compromises, within the limitations of cost, time, the existence of already developed systems and of the organizations themselves

     

  • EIS3_Ability to solve integration problems based on available strategies, standards and technology

     

  • EIS4_Ability to identify and analyze problems and design, develop, implement, verify and document software solutions based on adequate knowledge of current theories, models and techniques

     

  • EIS5_Ability to identify, assess and manage potential associated risks that may arise

     

  • EIS6_Ability to design appropriate solutions in one or more application domains, using software engineering methods that integrate ethical, social, legal and economic aspects

     

  • ESI1_Ability to integrate Information and Communications Technology solutions and business processes to meet the information needs of organizations, enabling them to achieve their goals effectively and efficiently, thus achieving competitive advantage

     

  • ESI2_Ability to determine the requirements of the information and communication systems of an organization, taking into account security aspects and compliance with current regulations and legislation

     

  • ESI3_Ability to actively participate in the specification, design, implementation and maintenance of information and communication systems

     

  • ES14_Ability to understand and apply the principles and practices of organizations, so that they can act as a liaison between the technical and management communities of an organization and actively participate in user training

     

  • ESI5_Ability to understand and apply the principles of risk assessment and apply them correctly in the elaboration and execution of action plans

     

  • ES16_Ability to understand and apply the principles and techniques of quality management and technological innovation in organizations

     

Transversal competences

  • T1_That students know a third language, which will be preferably English, with an adequate level of oral and written form, according to the needs of the graduates in each degree

     

  • T2_That students have the ability to work as members of an interdisciplinary team either as one more member, or performing management tasks in order to contribute to developing projects with pragmatism and a sense of responsibility, making commitments taking into account the available resources

     

Presentation of the subject

This subject introduces the student to the management of information systems within organizations and the role they play in the operation and decision-making of businesses. The objective is to provide a global vision of how information systems that support business processes are planned, designed, implemented and managed.

First, the fundamentals of information systems in the company are addressed, including concepts such as data, information and knowledge, as well as the principles of data management and its quality. The main types of information systems used in organizations and their relationship with business processes and decision-making are also studied.

Subsequently, aspects related to the analysis and design of information systems are analyzed, including the identification of needs, the taking of requirements, the modeling of business processes and the functional design of the systems. The subject also introduces the basic concepts related to the development, implementation and evaluation of information systems, as well as current practices of software development and automation. Likewise, the elements that make up the technological infrastructure of an organization are studied, including hardware, operating systems, databases, networks, cloud services and technological architecture.

Finally, aspects related to information security, applicable legislation and the organization and management of ICT teams within companies are addressed.

 

Contents

​​​​​Block 1. Introduction to information systems

1.1. What is an information system?
1.2. What is information systems management?
1.3. Course focus
1.4. Recipients and context of application

Block 2. Fundamentals of information systems in the company

2.1. Key concepts: data, information and knowledge
2.2. Characteristics of the information
2.3. Technologies, systems and processes
2.4. Role of information systems in the company in decision-making
2.5. Types of information systems (TPS, ERP, CRM, SCM, DSS, BI…)
2.6. Artificial Intelligence in Information Systems
2.7. Main management roles in information systems
2.8. Information systems governance

Block 3. Analysis and design of information systems

3.1. Life cycle of an information system
3.2. Life cycle models
3.3. Needs study and requirements gathering
3.4. Business Process Modeling (Introduction to BPMN 2.0)
3.5. Functional design of systems
3.6. Acquisition strategies: internal development vs. acquisition of solutions
3.7. Technical, organizational and economic feasibility analysis
3.8. Enterprise architecture

Block 4. Estimation, development, implementation and evaluation of information systems

4.1. Software estimation
4.2. System development
4.3. DevOps and development automation
4.4. Deployment and implementation planning

Block 5. Technological infrastructure and cloud services

5.1. Components of a technological platform
5.2. On-premises infrastructure vs. cloud services (IaaS, PaaS, SaaS)
5.3. Acquisition models: licenses vs. pay-per-use
5.4. Technology providers: market and cost assessment
5.5. IT architecture design
5.6. Maintenance of technological platforms

Block 6. Security and legislation in information systems

6.1. Information security
6.2. Cybersecurity
6.3. ICT legislation
6.4. Real cases

Block 7. ICT equipment management

7.1. Professional profiles and roles
7.2. Salary tables
7.3. Continuing education and professional certifications
7.4. Internal structure of an Information Systems department
7.5. Protocol of discharge of an employee
7.6. Employee termination protocol

Block 8. Documentation in information systems

8.1. Non-Disclosure Agreements (NDA)
8.2. Transfer of equipment
8.3. Information systems use policies
8.4. User management forms
8.5. Teleworking agreements and use of systems and devices.

Activities and evaluation system

Individual work on the analysis and design of information systems in a business case.

Students will have to develop an individual project in which they will apply the concepts and methodologies studied in the subject to a specific business case. The case will be defined by a combination of parameters that describe the characteristics of an organization (size, sector, business model, level of digitalization, technological infrastructure, data sensitivity, budget and business process to be developed).

The case will be created automatically and randomly by a bot, which will send them to each student.

Based on this scenario, the student will have to analyze the organization's information needs and propose a coherent solution from the perspective of information systems management. The work will include, among other aspects, the identification and management of relevant data, the definition of the necessary information systems, the functional analysis of a business process, the functional design of the system, as well as the definition of the technological architecture, infrastructure, security measures and the organization of the information technology area.

All decisions and sections of the work must be justified in relation to the assigned business process, which will act as the guiding thread of the analysis.

The objective of the activity is for the student to integrate the contents of the subject in an applied way and be able to relate the business processes of an organization with the information systems that support them, justifying the decisions adopted based on the characteristics of the case considered.

Use of artificial intelligence tools

The use of artificial intelligence tools in this activity is regulated as follows:

Permitted use
Artificial intelligence tools may only be used as a support tool, for example for information research, generating preliminary ideas, linguistic revision of the text or exploring alternatives. In no case should they replace the student's own analysis, interpretation or intellectual elaboration.

Mandatory use of declaration
If any artificial intelligence tool is used, the student must explicitly indicate this in the work, specifying:

• the tool used
• what tasks it was used for
• what instructions or queries have been made
• what review, verification or validation process has been applied to the results obtained

This information must appear clearly identified in the document delivered.

Use not permitted
Works produced entirely or mostly using artificial intelligence tools, or content generated by these tools presented as if they were the student's own work, will not be accepted. These practices may be considered a violation of academic integrity regulations and current TCM regulations will apply.

Additionally, the professor may request the student to explain, expand or justify any part of the work presented. The inability to do so may be considered an indication that the work has not been prepared personally and, consequently, may be graded with 0 points, without prejudice to the application of the current TCM regulations on academic integrity.

Evaluation system

1.- Continuous evaluation
The following percentages apply:
40% Individual work
60% Final exam. (Minimum grade required: 5)

In the event that the final exam grade is less than 5, or that the weighted final grade (work + exam) does not reach 5, students may opt for retake, provided that they have taken the regular final exam.

2.- Recovery
The following percentages apply:
100% Final Exam

Bibliography

Basic

Holtsnider, Bill; Jaffe, Brian D. "IT Manager's Handbook, 3rd edition," third edition, Morgan Kaufmann Publishers, 2012. ISBN-13: 978-0124159495. ISBN-10: 0124159494.

Laudon, KC, Laudon, JP “Management Information Systems: managing the digital firm, Global edition, 15th edition”. Pearson, 2017. ISBN-13 978-1292211756