TecnoCampus Foundation
eCampus
University Business
eCampus

What are you looking for?

General information

Subject type: Optional

Coordinator: Carolina Chabrera Sanz

Trimester: First term

Credits: 4

Teaching staff: 

Meritxell Puyané Oliva

Academic year: 2025

Teaching course: 3

Languages ​​of instruction

  • Catalan

The languages that coexist in the classroom are Catalan, Spanish and English. The final test will be in Catalan.

Competencies / Learning Outcomes

Basic skills

  • CB4_That students can convey information, ideas, problems and solutions to an audience, both specialized and non-specialized

  • CB2_That students know how to apply their knowledge to their job or vocation in a professional way and have the skills that need to be demonstrated through the elaboration and defense of arguments and the resolution of problems within their area of ​​study

Specific skills

  • CE8_Identify the psychosocial responses of people to different health situations (in particular, illness and suffering), selecting the appropriate actions to provide help in them. Establish an empathetic and respectful relationship with the patient and family, depending on the person's situation, health problem and stage of development. Use strategies and skills that allow effective communication with patients, families and social groups, as well as the expression of their concerns and interests

  • CE14_Know and apply the principles that underpin comprehensive nursing care

  • CE24_Know the most relevant mental health problems in the different stages of the life cycle, providing comprehensive and effective care in the field of nursing

General competencies

  • CG4_Understand the interactive behavior of the person according to gender, group or community, within their social and multicultural context

  • CG6_Basing nursing interventions on scientific evidence and available media

  • CG9_Foster healthy lifestyles, self-care, supporting the maintenance of preventive and therapeutic behaviors

  • CG7_Understand without prejudice to people, considering their physical, psychological and social aspects, as autonomous and independent individuals, ensuring respect for their opinions, beliefs and values, guaranteeing the right to privacy, through confidentiality and professional secrecy

  • CG19_Enjoy autonomy and critical ability to use ICT

Transversal competences

  • CT 1 Develop the ability to assess inequalities based on sex and gender, to design solutions

Presentation of the subject

Emotion management is an optional subject in the third year of the degree in nursing.

At the end of the training as a nurse, the technical part is as important as the management of the emotions of our patients and their families. Healthcare is becoming more and more technical, with the person responsible for the care and clinical trajectory of the patient being their nurse, both as a case manager from outpatient clinics and as a leading clinical nurse in the plant. It is often the case that, after completing nursing training, when they begin their professional career, the professional expresses their training in nursing techniques, but their lack in the management of the emotions of the patient or family member.

Some authors (Gil, 2015) have called this set of communication techniques or skills Counseling, which enable the professional to handle complex scenarios with the lowest possible emotional cost for the patient and the professional themselves.

The use of artificial intelligence (AI) in this subject is regulated in the Learning Plan. It should be consulted to find out the specific conditions of use. 

The classroom (physical or virtual) is a safe space, free of sexist, racist, homophobic, transphobic and discriminatory attitudes, either towards students or towards teachers. We trust that together we can create a safe space where we can make mistakes and learn without having to suffer prejudice from others.

Contents

 

1. Fundamentals of emotional intelligence (EI)
• Definition and models of EI (Goleman, Mayer & Salovey).
• Emotional skills: self-awareness, self-regulation, motivation, empathy, social skills.
2. Emotional self-awareness
• Recognition of one's own emotions in clinical contexts.
• The role of self-dialogue and professional self-image.
• Emotional stress in nursing: burnout and compassion fatigue.
3. Emotional regulation and self-care
• Regulation techniques: breathing, mindfulness, cognitive restructuring.
• Self-compassion and resilience.
• Personal self-care plan.
4. Emotions of the patient and his/her environment
• Frequent emotions in illness: fear, sadness, anger, denial.
• Grief cycle (Kübler-Ross).
• Emotions in extreme situations: chronicity, end of life, emergencies.
5. Emotionally competent communication
• Empathetic and assertive communication.
• Active listening and emotional validation.
• Tools for delivering bad news (SPIKES model).
• Handling conflicts with patients/relatives.

Activities and evaluation system

The system for evaluating the skills and learning outcomes of this subject includes different evaluation activities for Subject 8 - Optionality:

Evaluation system

Minimum weighting

Maximum weighting

SE1. Exam

  

20%

60%

SE2. Individual works

  

5%

40%

SE3. Teamwork

  

5%

40%

SE4. Classroom participation

  

5%

40%

SE5. Seminars

  

5%

40%

 

A system of quantitative (from 0 to 10) and qualitative (suspended, approved, notable, excellent, honorary registration) is used according to RD 1125/2003.

According to UPF regulations, students who have the option of retrieving the subject are those who have obtained a “suspended” grade, which are the only ones that can be modified in the recovery process.

The evaluation system and recovery period are detailed in the Learning Plan available in the virtual classroom at the beginning of the subject.

Any form of academic fraud will be sanctioned in accordance with the center's assessment regulations. If signs of fraud are detected, including the improper use of generative artificial intelligence tools, the subject's teaching staff may call the student for an individual interview with the aim of verifying their authorship.