TecnoCampus Foundation
eCampus
University Business
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General information

Subject type: Mandatory

Coordinator: Maria Dolors Celma Benaiges

Trimester: First term

Credits: 3

Teaching staff: 

Jorge Peinado Medrano

Academic year: 2025

Teaching course: 1

Languages ​​of instruction

  • Spanish

The subject will be taught in Spanish with the use of readings, videos and other materials in English or Spanish.

Students will be able to use Catalan in the exhibitions and presented works.

Competencies / Learning Outcomes

Basic skills

  • CB6-Possess and understand knowledge that provides a basis or opportunity to be original in the development and / or application of ideas, often in a research context

  • CB7. That students know how to apply the knowledge acquired and their ability to solve problems in new or little-known environments within broader (or multidisciplinary) contexts related to their area of ​​study. 

  • CB8 - That students are able to integrate knowledge and face the complexity of making judgments based on information that, being incomplete or limited, includes reflections on social and ethical responsibilities linked to the application of their knowledge and judgments

Specific skills

  • CE2. Apply tools and methodologies that facilitate creative and innovative thinking in everyday situations related to the supply chain environment and logistics and maritime businesses.

  • CE4. Strategically manage business innovation processes in the supply chain and the maritime business, from diagnosis to application, being able to align resources, capabilities and skills to implement them

  • CE5. Design and implement logistics systems, assessing the different possible alternatives, technical and resource constraints and taking into account the coordinated direction and management along the supply chain.

Transversal competences

  • CT1. Show willingness to learn about new cultures, experiment with new methodologies and encourage international exchange in the context of logistics, supply chain and maritime business.

  • CT2. Demonstrate entrepreneurial leadership and leadership skills that build personal confidence and reduce risk aversion. 

  • CT3. Develop tasks applying the acquired knowledge with flexibility and creativity and adapting them to new contexts and situations. 

Presentation of the subject

Subject: Supply Chain Control and Metrics

 

This subject is part of the Master's Degree in Logistics, Supply Chain and Maritime Business, and is divided into several key chapters that range from the control and design of the supply chain network, to quality analysis and production control.

 

 1. Supply Chain Control and Metrics (Chapter 1)

This chapter explores the controls and metrics needed to manage and optimize a supply chain, focusing on:

  • Financial Measures: such as cost efficiency, profitability and return on investment (ROI), which are essential for evaluating the effectiveness of supply chain operations.
  • Performance Control: which includes inventory management, transportation, information flow, procurement and pricing.
  • KPIs and OKRs: Key performance indicators are addressed to measure the success and effectiveness of actions in the chain.

 

 2. Supply Chain Network Design (Chapter 2)

This chapter discusses the importance of strategic design of supply networks to optimize the flow of materials and reduce costs:

  • Factors influencing design: customer demand, supplier location, transportation costs, and market expansion【10†source】.
  • Design Models: such as the gravity model and the route optimization model, which help decide the optimal location of facilities and transportation routes to minimize costs and improve efficiency.

 

 3. Quality Analysis in Production (Chapter 3)

This chapter focuses on ensuring that products and processes in the supply chain meet expected quality standards. Topics covered include:

  • Quality Cycle (PDCA - Plan, Do, Check, Act) for continuous improvement.
  • Quality Costs: including costs of prevention, evaluation and internal and external failures.
  • Quality control: inspection, testing and root cause analysis to improve processes and reduce defects.

 

 4. Production Control (Chapter 4)

This chapter includes production control tools such as PERT methods and Gantt charts, which allow planning, task management and risk analysis in production processes:

  • PERT method: useful for handling complex tasks and managing uncertainties in production times.
  • Gantt charts: essential for visualizing the production schedule and managing resource allocation.

 

 Evaluation:

- 50% based on attendance, participation and exercises.

- 50% in the development and presentation of a project.

 

In summary, the subject provides a comprehensive approach to optimizing the supply chain, covering everything from financial metrics, network design strategies, to quality and production control, ensuring efficient management and oriented towards continuous improvement.

 

 

Contents

 

Subject 1. Controls and metrics of the supply chain 

  • Financial performance measures 

  • Supply chain performance controllers 

  • Framework for structuring controllers 

  • Role, components, metrics and responsiveness to the efficiency of controllers: Facilities, Inventory, Transport, Information, Procurement and Pricing 

 

Topic 2. Network design in the supply chain 

  • Role of network design in the supply chain 

  • Factors influencing network design decisions 

  • Framework for making network design decisions 

  • Models for facility location and capacity allocation 

  • Network design decision making in practice 

  • Impact of globalization on supply chain networks 

  • The decision to locate externally (relocation) 

 

Subject 3. Analysis of the quality in the field of the production 

  • Concept of quality 

  • Quality management 

  • The quality cycle 

  • Classification of quality costs 

  • Quality control 

 

Subject 4. Control of the production 

  • The PERT method 

  • The PERT method with uncertainty 

  • Gantt charts  

Activities and evaluation system

It will consist of the continuous evaluation, with the following percentages: 

 

  • 50%: Continuous assessment 

  • 50%: Project

 

The continuous assessment (50% of the grade) will consist of carrying out different practical cases at the end of each of the topics presented in class. 

 

The project (50% of the grade) will be an extended practical case related to the entire syllabus, which will be carried out asynchronously.

 

Bibliography

Basic

Ballou H., R. (2011). Logistics: Supply Chain Administration. 5th. ed. Anaya Group General Publications. Pearson Prentice Hall. 

Carretero D., LE, Ignacio P., SR (2007). Supply chain management. 1st. ed. McGraw-Hill Interamericana de España SL

Chase, R. (2018). Operations Management: Production and Supply Chain. 15th. ed. McGraw Hill Publishing.

Chopra, S. (2019). Supply Chain Management: Strategy, Planning, and Operation. 7th ed. Pearson.

Chopra, S., Meindl, P. (2013). Supply chain management. 5th ed. Pearson Education. 

Domínguez M., JA et.al (2005). Operations Management: Strategic aspects in production and services. McGraw-Hill.

Ferrás, X. et al. (2004). Innovation management guides: Production and logistics. 1st. ed. Barcelona, ​​Generalitat de Catalunya. Center for Innovation and Business Development (CIDEM).

Hugos, M. (2018). Essentials of Supply Chain Management. 4th. ed. John Wiley & Sons Inc.

Illera, CR, Alberca, P. (2011). Production direction and management. 1st. ed. Sanz and Torres. 

Complementary

Hernández R., Eva M. et al. (2018). Supply chain 4.0. 1st. ed. ICG Marge, SL