General information


Subject type: Optional

Coordinator: Carolina Chabrera Sanz

Trimester: First term

Credits: 4

Teaching staff: 

Francisco Luis Gil Moncayo

Teaching languages


Catalan, Spanish and English

Skills


Basic skills
  • CB4_That students can convey information, ideas, problems and solutions to an audience, both specialized and non-specialized

  • CB2_That students know how to apply their knowledge to their job or vocation in a professional way and have the skills that need to be demonstrated through the elaboration and defense of arguments and the resolution of problems within their area of ​​study

Specific skills
  • CE8_Identify the psychosocial responses of people to different health situations (in particular, illness and suffering), selecting the appropriate actions to provide help in them. Establish an empathetic and respectful relationship with the patient and family, depending on the person's situation, health problem and stage of development. Use strategies and skills that allow effective communication with patients, families and social groups, as well as the expression of their concerns and interests

  • CE14_Know and apply the principles that underpin comprehensive nursing care

  • CE24_Know the most relevant mental health problems in the different stages of the life cycle, providing comprehensive and effective care in the field of nursing

General competencies
  • CG4_Understand the interactive behavior of the person according to gender, group or community, within their social and multicultural context

  • CG6_Basing nursing interventions on scientific evidence and available media

  • CG9_Foster healthy lifestyles, self-care, supporting the maintenance of preventive and therapeutic behaviors

  • CG7_Understand without prejudice to people, considering their physical, psychological and social aspects, as autonomous and independent individuals, ensuring respect for their opinions, beliefs and values, guaranteeing the right to privacy, through confidentiality and professional secrecy

Description


Emotion management is an optional subject in the third year of the degree in nursing.

At the end of the training as a nurse, the technical part is as important as the management of the emotions of our patients and their families. Healthcare is becoming more and more technical, with the person responsible for the care and clinical trajectory of the patient being their nurse, both as a case manager from outpatient clinics and as a leading clinical nurse in the plant. It is often the case that, after completing nursing training, when they begin their professional career, the professional expresses their training in nursing techniques, but their lack in the management of the emotions of the patient or family member.

This set of communication techniques or skills, some authors (Gil, 2015) have called the word Counseling, which train the professional to handle complex scenarios, with the lowest possible emotional cost for the patient, and the own professional.

The recent creation of the Tecnocampus-ICO Communication Skills Laboratory will help in the development of this subject, and may have teaching material and resources for this purpose. 

Learning outcomes


Regarding the expected learning outcomes, the student at the end of the subject must:

1. Start your training in Counseling, through the acquisition of communication skills.
2. Identify complex scenarios, and know how to use the processes and techniques needed to achieve their goals.
3. Know how to prevent states of fatigue (compassion fatigue) or professional exhaustion through the use of these techniques of communication (counseling), and others of emotional regulation (mindfulness).

Working methodology


MD1. Expository class sessions

MD2. Seminars

MD4. Individual work

MD5. Presentations of topics by students

MD6. Face-to-face tutorials in groups or individually

MD7. Non-contact tutorials

MD11. Self-employment

Contents


After a first class where the communication techniques and conversation guides necessary to give information will be presented, how to manage the emotions that this information entails, each topic of the program will be developed through three sections: objective, process and duties. The topics will reflect the practice of nursing care, as a reference for the care of the patient, through the various complex scenarios that will have to face in his professional life.

PLENARY CLASSES

TOPIC 1. COMMUNICATION SKILLS

TOPIC 2. GIVE BAD NEWS

TOPIC 3. FAMILY INFORMATION BARRIERS

TOPIC 4. COMMUNICATING WITH CHILDREN AND TEENAGERS

TOPIC 5. PATIENTS OF DIFFERENT CULTURES

TOPIC 6. FORECAST: PREFERENCES AND VALUES

TOPIC 7. COLLECT THE SEXUAL HISTORY OF THE PATIENT

TOPIC 8. TRANSITION FROM CURATIVE TO PAL-LIATIVE TREATMENT

TOPIC 9. COMMUNICATING WITH PATIENTS AND COLLEAGUES: LEARNING MORE ABOUT HOW PERSONAL ASPECTS AFFECT PROFESSIONAL RELATIONS

 

SEMINARS: 

Seminar 1. Scenario 1: Reinforce and correct diagnostic information

Seminar 2. Scenario 2: Attention focused on the patient's preferences and values 

Seminar 3. Scenario 3: Family information barrier: prognosis

Seminar 4. Scenario 4: Information guidelines for children

Seminar 5. Scenario 5: Dying in peace, palliative sedation and euthanasia

Seminar 6. Scenario 6Survivors. Know how to normalize

Seminar 7. Scenario 7: Dealing with your own stress

 

Learning activities


The following table includes the training activities and methodology that will be used, including the credits assigned to each of the activities and the competencies that are worked on in them. Through these activities we try to promote the participation of the student in class, the interactive work with the rest of the classmates, as well as an autonomous learning outside it.

Activity

ECTS

Methodology

Plenary sessions

1,8

Master classes, aimed at debate and clarification of contents

Seminars

1.2

Teamwork. Cooperative learning activities. Group dynamics. Experiential activities. Role-playing

Study and independent work

1

Preparation of exercises and seminars. Study of the contents worked on in the subject. Making a personal diary

Evaluation system


The assessment of competencies will be distributed as follows:

Activity that is evaluated

Percentage of grade

Elaboration of a personal blog about the subject

70%

Online questionnaire

10%

Attendance and participation in seminars or workshops.

20%

Failure to attend two or more seminars will result in suspension in the subject.

In accordance with current regulations, you can only opt for recovery, if it has been suspended the subject. If the rating is Not presented, you will not be eligible for recovery.

The only part that will be likely to recover will be the BLOG. There will be some recovery work. 

In the case of failing they will have to take the subject the following year and no note will be saved.