TecnoCampus Foundation
eCampus
University Business
eCampus

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General information

Subject type: Mandatory

Coordinator: Alex Araujo Batlle

Trimester: First term

Credits: 6

Teaching staff: 

Lluís Codinas Poch
Roger Guardiola Martinez 

Teaching languages

  • Catalan

Some documents may be written in Spanish and English

The Amadeus system will work in Catalan/Spanish and English

Skills

Basic skills

  • B2_That students know how to apply their knowledge to their job or vocation in a professional way and have the skills that need to be demonstrated through the elaboration and defense of arguments and the resolution of problems within their area of ​​study

     

  • B3_Students have the ability to gather and interpret relevant data (usually within their area of ​​study), to make judgments that include reflection on relevant social, scientific or ethical issues

     

Specific skills

  • E12_Dominate the operating procedures of accommodation, catering and tourism intermediation companies

General competencies

  • G1_ Be able to work in a team, actively participating in tasks and negotiating dissenting opinions to reach consensus positions, thus acquiring the ability to learn together with other team members and create new knowledge

  • G4_Integrate the values ​​of social justice, equality between men and women, equal opportunities for all and especially for people with disabilities, so that the studies of Business Administration and Innovation Management contribute to to train citizens for a just, democratic society based on a culture of dialogue and peace

     

Transversal competences

  • T1_Communicate properly orally and in writing in the two official languages ​​of Catalonia

  • T2_Show willingness to learn about new cultures, experiment with new methodologies and encourage international exchange

     

  • T4_Show entrepreneurial leadership and leadership skills that build personal confidence and reduce fear of risk

     

  • T5_Domain the computer tools and their main applications for the ordinary academic and professional activity

  • T3. Formulate critical and well-argued reasoning, using precise terminology, specialized resources and documentation that supports these arguments.

  • T6.Develop tasks autonomously with a correct organization and timing of academic work

Description

  • Study and analysis of all the processes involved in the cycle of the travel business.
  • Analysis of business structures and their forms of management.
  • Creation of travel products with pricing and budget development.
  • Management of air reservations through the Amadeus system

Learning outcomes

  • Analyze and evaluate the functions of travel agencies in the intermediation and sale of different types of tourist services
  • Design a trip based on the factors that are established and calculate the corresponding budget
  • Manage an air reservation through a GDS

Working methodology

Theoretical sessions: master classes and student participation in debates

Autonomous learning: Solving exercises and problems, with the help of non-contact tutorials

Practical computer application of the Amadeus

It is recommended to bring a laptop to class so that you can work on the practical cases.

Contents

MODULE I:

  1. The regulation of Travel Agencies
  2. The business structure of Travel Agencies
  3. Business management
  4. Tourist intermediation
  5. Combined travel: Concept and type of combined travel. Analysis of tourist services and their prices. Preparation and contribution of budgets. Pricing.

MODULE II:

  1. GDS Amadeus: air reservation management

 

Learning activities

Theoretical sessions

Elaboration of practical cases

Talks by professionals in the sector

Teamwork

Evaluation system

The subject is divided into two MODULES:

  • MODULE I: A total of 4 credits (40 hours) will be taught and will have a weight of 60% of the total of the subject.

This 60% is distributed with:

- Final exam. will have a weight of 40% of the grade of MODULE I. The minimum grade to be achieved to average the MODULE I must be 5. 

- Practical cases: they will have a weight of 10% of the note of the MODULE I

- Attendance and attitude: will have a weight of 10% of the note of the MODULE I (80% of assistance to the sessions)

 

  • MODULE II: A total of 2 credits will be taught (20 hours) and will have a weight of 40% of the total of the subject

This 40% is distributed with:

- Final exam. will have a weight of 30% of the note of MODULE II. The minimum grade to be achieved to average MODULE II must be 5. 

- Attendance and attitude: will have a weight of 10% of the note of the MODULE II (80% of attendance to the sessions)

In the final exam of this MODULE II, if the student passes it with at least a 5, he / she will obtain a certificate from Amadeus.

 

To pass the course you must obtain an overall grade equal to or higher than 5 of each MODULE

In order to access the recovery it is necessary to have taken the final test

In the event that a student has to apply for recovery, he / she will do so only for those Modules that he / she has suspended.

 

REFERENCES

Basic

BLASCO PERIS, Albert. (2002): The company and the tourist product. Editorial Síntesis Madrid (In process a second edition)

 

Complementary

OLLER, Jordi (1994): Cost accounting for travel agencies, hotels and campsites. Editorial Synthesis. Madrid