Scope

Studies of the Department of Business

Studies of the Health department

Studies of the Technology department

Studies of the Department of Cultural Industries

 

Documentation (documents in Catalan)

Quality commission   (approved 12/4/2023) 

Manual   (approved 19/9/2023) 

Process manual   (approved 19/9/2023)

Deployment evaluation report   (approved 19/9/2023)

Improvement plan   (last updated, 21/6/2024)

Catalog of indicators (last updated, 21/6/2024)

 

Processes (documents in Catalan)

Below are the details current processes of the SGIQ of the TecnoCampus University Center, classified according to the 6 dimensions that are used in the certification processes of the implementation of the SGIQ within the framework of the AUDIT program.

 

DIMENSION 1: IQI REVIEW AND IMPROVEMENT

P1.1. Define the strategic plan of TecnoCampus and institutional projects and monitor them

P1.2. Review and update the SGIQ, its processes and indicators

P1.3. Manage SGIQ documentation

P1.4. Define quality policy and objectives in teaching and learning

 

DIMENSION 2: DESIGN, REVIEW AND IMPROVEMENT OF TRAINING PROGRAMS

P2.1. Schedule and verify a new university degree or master's degree

P2.2. Monitor the qualifications

P2.3. Modify a university degree and master's degree

P2.4. Accredit university degree and master's degrees

P2.5. Extinguish or unschedule university degree or master's degrees

P2.6. Manage stakeholder satisfaction

P2.7. Develop teaching activity

 

DIMENSION 3: LEARNING SUPPORT AND STUDENT GUIDANCE SYSTEMS

P3.1. Manage the access, admission and enrollment of undergraduate students

P3.2. Manage the pre-registration, admission and registration of university Master's students

P3.3. Manage career guidance

P3.4. Manage student mobility and exchange programs

P3.5. Manage student tutorial action

P3.6. Manage the external practices of the Company department

P3.7. Manage the external practices of the Health department

P3.8. Manage the external practices of the Technology department

P3.9. Manage the external practices of the Cultural Industries department

P3.10. Manage the final degree project

P3.11. Manage the final master's thesis

 

DIMENSION 4: ACADEMIC STAFF

P4.1. Define the policy of teaching and research staff

P4.2. Define the policy of administration and services staff

P4.3. Capture and select teaching and research staff

P4.4. Capture and select the Administration and services staff

P4.5. Update / accredit the evaluation model of the teaching activity of the PDI

P4.6. Manage the teaching evaluation of the PDI

P4.7 Manage internal training

 

DIMENSION 5: MATERIAL RESOURCES AND SERVICES

P5.1. Manage material resources and complementary general services

P5.2. Manage information technology services and resources to support teaching, learning, research and management

P5.3. Manage incidents, complaints and suggestions

 

DIMENSION 6: PUBLIC INFORMATION AND ACCOUNTABILITY

P6.1. Define the public information of the degrees