Internal Quality Assurance Framework System

 

Scope

School of Social Sciences and Business TecnoCampus

TecnoCampus School of Health Sciences

TecnoCampus Polytechnic School

 

Documentation (documents in Catalan)

Manual   Manual - summary version   (approved 4/3/2021) 

Process manual   Process manual - summary version   (approved 4/3/2021)

Deployment evaluation report (approved 4/3/2021)

Review of quality objectives and proposals for improvement (approved 19/5/2022) 

Improvement plan   Improvement plan - summary version   (approved 19/5/2022)

Catalog of indicators (last updated, 1/2/2023)

 

Processes (documents in Catalan)

Below are the details current processes of the SGIQ-Marc de TecnoCampus, classified according to the 6 dimensions that are used in the certification processes of the implementation of the SGIQ within the framework of the AUDIT program.

 

DIMENSION 1: IQI REVIEW AND IMPROVEMENT

P1.1. Define the strategic plan of TecnoCampus and institutional projects and monitor them

P1.2. Review and update the IQAS Framework, its processes and indicators

 

DIMENSION 2: DESIGN, REVIEW AND IMPROVEMENT OF TRAINING PROGRAMS

P2.1. Schedule and verify a new university degree and master's degree

P2.2. Monitor the qualifications

P2.3. Modify a university degree and master's degree

P2.4. Accredit university degree and master's degrees

P2.5. Extinguish or unschedule university degree or master's degrees

P2.6. Manage stakeholder satisfaction

 

DIMENSION 3: LEARNING SUPPORT AND STUDENT GUIDANCE SYSTEMS

P3.1. Manage the access, admission and enrollment of undergraduate students

P3.2. To manage the access, admission and registration of the students of the university Masters

P3.3. Manage career guidance

P3.4. Manage student mobility and exchange programs

 

DIMENSION 4: ACADEMIC STAFF

P4.1. Define the policy of teaching and research staff

P4.2. Define the policy of administration and services staff

P4.3. Capture and select teaching and research staff

P4.4. Capture and select the Administration and services staff

P4.5. Update / accredit the evaluation model of the teaching activity of the PDI

P4.6. Manage the teaching evaluation of the PDI

P4.7 Manage internal training

 

DIMENSION 5: MATERIAL RESOURCES AND SERVICES

P5.1. Manage material resources and complementary general services

P5.2. Manage information technology services and resources to support teaching, learning, research and management

P5.3. Manage incidents, complaints and suggestions

 

DIMENSION 6: PUBLIC INFORMATION AND ACCOUNTABILITY

P6.1. Define the public information of the degrees