General information


Subject type: Mandatory

Coordinator: Alex Araujo Batlle

Trimester: Second term

Credits: 4

Teaching staff: 

Judith Turrión Prats

Skills


Basic skills
  • CB3. That students have the ability to gather and interpret relevant data (usually within their area of ​​study) to make judgments that include reflection on relevant social, scientific, or ethical issues.

  • CB4. That students can convey information, ideas, problems and solutions to both specialized and non-specialized audiences.

  • CB5. That students have developed those learning skills necessary to undertake further studies with a high degree of autonomy.

Specific skills
  • CE1. Interpret basic economic concepts and economic reasoning, as well as microeconomic and macroeconomic functioning.

  • CE2. Define company policy in international environments and instill a global and international dimension in business.

  • CE3. Analyze and evaluate the financial statements, evaluate the economic performance and prepare financial reports.

  • CE4. Evaluate and define the personnel policies of a company or business organization, select work teams, define profiles and establish staffing needs.

  • CE5. Analyze business contexts, identify markets and customers, and establish marketing strategies through the use of advanced and innovative techniques.

  • CE6. Interpret legal regulations and institutional organization and manage business information.

  • CE7. Develop projects and proposals for innovative companies.

  • CE8. Organize the productive operations of the company.

  • CE9. Use mathematical tools and advanced statistical tools for decision making.

  • CE10. Recognize and understand the mechanisms of innovation and entrepreneurship and develop a business idea.

  • CE11. Analyze and evaluate the scientific-technological and economic environment, to look for innovative opportunities and establish necessary processes to adapt the organization.

  • CE12. Generate strategic skills considering the environment as a project.

  • CE13. Create connections between people, collaborators, and companies by connecting people who under normal circumstances would not match.

  • CE14. Identify emerging sectors and business innovation strategies.

  • CE15. Gather and interpret data to make judgments that include reflection on relevant business issues.

  • CE16. Communicate properly orally and in writing in at least one third foreign language.

  • CE1. Interpret the principles of tourism in terms of its spatial, social, cultural, political, labor and economic dimension and identify the types of tourist spaces and destinations and the main tourist agents that operate in them, both public and private.

  • CE2. Analyze the impacts generated by tourism in its economic, social and environmental aspects and provide innovative solutions.

  • CE3. Analyze the main political-administrative structures of tourism and interpret the legal framework that regulates tourism activities.

  • CE4. Turn an "empirical" problem into a research project and draw conclusions.

  • CE5. Apply a strong customer service orientation and handle communication techniques.

  • CE6. Evaluate the tourism potential and the prospective analysis of its exploitation through innovative management models.

  • CE7. Analyze, synthesize and critically summarize the economic-patrimonial information of the tourist organizations.

  • CE8. Direct different types of tourism entities defining objectives, strategies, commercial policies and managing financial resources.

  • CE9. Work in different cultural media, providing solutions to the different problems that arise.

  • CE10. Gather and interpret significant data to make judgments that include a reflection on relevant business issues and be able to prepare a document that allows the transmission of information or an innovative business proposal in the field of tourism.

  • CE12. Master the operating procedures of accommodation, catering and tourism intermediation companies.

  • CE14. Recognize and apply information and communication technologies (ICT) in the different areas of the tourism sector.

  • CE16. Plan and manage the human resources of tourism organizations.

  • CE17. Recognize details of the operation of destinations, tourist structures and their business sectors worldwide.

  • CE18. Understand the characteristics of cultural heritage management and be able to develop innovative initiatives for its enhancement as a tourist attraction.

  • CE19. Detect the needs for the technical planning of tourist infrastructures and facilities.

  • CE20. Communicate properly orally and in writing in at least one foreign language.

General competencies
  • CG1. Be able to work in a team, actively participate in tasks and negotiate in the face of dissenting opinions until reaching consensus positions, thus acquiring the ability to learn together with other team members and create new knowledge.

  • CG2. Be able to innovate by developing an open attitude towards change and be willing to re-evaluate old mental models that limit thinking.

  • CG3. Integrate the values ​​of social justice, equality between men and women, equal opportunities for all and especially for people with disabilities, so that the studies of Business Administration and Innovation Management contribute to to train citizens for a just, democratic society based on a culture of dialogue and peace.

  • CG1. Be able to work in a team, actively participate in tasks and negotiate in the face of dissenting opinions until reaching consensus positions, thus acquiring the ability to learn together with other team members and create new knowledge.

Transversal competences
  • CT1. Communicate properly orally and in writing in the two official languages ​​of Catalonia.

  • CT2. Show willingness to learn about new cultures, experiment with new methodologies and encourage international exchange.

  • CT3. Show willingness to learn about new cultures, experiment with new methodologies and encourage international exchange.

  • CT4. Master computer tools and their main applications for ordinary academic and professional activity.

  • CT5. Develop tasks applying the acquired knowledge with flexibility and creativity and adapting them to new contexts and situations.

Description


  • Development of the concepts and criteria of territorial planning and planning
  • Adaptation of planning techniques and methods to the tourist reality
  • Integrated vision of the whole tourist activity from the perspective of the destination

This subject has methodological and digital resources to make possible its continuity in non-contact mode in the case of being necessary for reasons related to the Covid-19. In this way, the achievement of the same knowledge and skills that are specified in this teaching plan will be ensured.

The Tecnocampus will make available to teachers and students the digital tools needed to carry out the course, as well as guides and recommendations that facilitate adaptation to the non-contact mode.

The classroom (physical or virtual) is a safe space, free of sexist, racist, homophobic, transphobic and discriminatory attitudes, either towards students or teachers. We trust that together we can create a safe space where we can make mistakes and learn without having to suffer the prejudices of others.

Learning outcomes


  • Design planning and strategy in the management of tourist destinations to promote a more sustainable and innovative local development
  • Apply tourism planning techniques
  • Apply and evaluate the different models and typologies of the planning and management of tourist spaces
  • Assess public policies on tourism and relate economic aspects to the actions of public authorities and private actors.

Working methodology


Theoretical sessions:

MD1. Master class through Zoom: expository class sessions based on the teacher's explanation attended by all students enrolled in the subject.

MD3. Presentations: in multimedia format

MD4. Video capsules: resource in video format, which includes contents or demonstrations of the thematic axes of the subjects. These capsules are integrated into the structure of the subject and serve students to review as many times as necessary the ideas or proposals that the teacher needs to highlight in their classes.

 

Guided learning:

MD5. Seminars: face-to-face format in small work groups. These are sessions linked to the theoretical sessions of the subject that allow to offer a practical perspective of the subject and in which the participation of the student is key.

MD7. Case study: dynamics that starts from the study of a case, which serves to contextualize the student in a specific situation, the teacher can propose different activities, both individually and in groups, among their students.

 

Autonomous learning:

MD10. Research and critical reading of articles

MD11. Non-contact tutorials: the student will have telematic resources such as e-mail and ESCSET intranet resources.

 

The classroom (physical or virtual) is a safe space, free of sexist, racist, homophobic, transphobic and discriminatory attitudes, either towards students or teachers. We trust that together we can create a safe space where we can make mistakes and learn without having to suffer the prejudices of others.

Contents


Subject 1. The tourist destinations
1. What do we mean by tourist destination?
2. What elements make up a tourist destination?
3. What is the life cycle of tourist destinations?
4. Types of tourist destinations
5. Agents of the tourist destination
4. Practice

Subject 2. The process of the tourist planning
1. Introduction
2. Concept of tourist planning
3. Why is tourism planning important?
4. Objectives of tourism planning according to the UNWTO
5. Typology of tourism planning
6. Phases of tourism planning
7. Particularities of tourism planning
8. Changes in the approach to tourism planning
9. Deficiencies and errors in tourism planning
10. Practice

Subject 3. Specific instruments of tourist planning
1. Tourism Excellence Plans
2. Tourism Promotion Plans
3. Tourism Competitiveness Plans
4. Strategic Plans
5. Practice


Subject 4. Analysis of cases of tourist planning
1. Case study
2. Practice

Subject 5. How to elaborate a strategic plan of tourism
1. Phases
2. Practice


 

Learning activities


AF1. Theoretical sessions

AF2. Seminars

AF3. Work in group

AF4. Individual work

AF5. Personal study

Evaluation system


The quarterly evaluation will take into account the following aspects with the weights indicated:

- Final exam of the term: 40% (it will be necessary to get a grade of 4 points out of 10 to be able to average)

- Group work: 30% 

- Exhibitions: 10%

- Participation in class activities: 20%

On retrieval, only the exam mark can be retrieved and the remaining marks will be saved.

REFERENCES


Basic

Anton, Salvador (2009). Introduction to the tourist area. Ed. UOC

Calabuig, Jordi (2009): Tourist destinations. Ed. UOC

Valls, Josep Francesc. (2004): Management of sustainable tourist destinations. Ed. Management 2000.

Maimí, Benet (2010). Tics application in the development of tourist territories. ED CCM

Simancas Cruz, Moses. coord. (2016). The planning and territorial management of tourism. Barcelona, ​​Editorial Síntesis.

Complementary

INTERNET

www.comunicatur.info

www.hosteltur.com