General information

Subject type: Mandatory

Coordinator: Jesus Ezequiel Martínez Marín


Credits: 3

Teaching staff: Paula Bel Piñana




This subject has methodological and digital resources to make possible its continuity in non-contact mode in the case of being necessary for reasons related to the Covid-19. In this way, the achievement of the same knowledge and skills that are specified in this teaching plan will be ensured.

The TecnoCampus will make available to teachers and students the digital tools needed to carry out the course, as well as guides and recommendations that facilitate adaptation to the non-contact mode.

Learning outcomes

  • Identify external influences on the operation of the supply chain and production systems. 

  • Analyze complex situations in the supply chain and in its logistics. 

  • Evaluate the role of production control concepts in the international supply chain and in production systems. 

  • Design a supply chain and a production control system 

Working methodology

Theoretical sessions 

  • Master class: Lectures based on the teacher's explanation attended by all students enrolled in the subject. 

  • Presentations: Multimedia formats that support face-to-face classes. 


Guided learning 

  • Practical exercises: To complement the theoretical explanations, practice of solving exercises. 

  • Case study: Dynamics that starts from the study of a case, which serves to contextualize the student in a specific situation. 



Subject 1. Controls and metrics of the supply chain 

  • Financial performance measures 

  • Supply chain performance controllers 

  • Framework for structuring controllers 

  • Role, components, metrics and responsiveness to the efficiency of controllers: Facilities, Inventory, Transport, Information, Procurement and Pricing 


Topic 2. Network design in the supply chain 

  • Role of network design in the supply chain 

  • Factors influencing network design decisions 

  • Framework for making network design decisions 

  • Models for facility location and capacity allocation 

  • Network design decision making in practice 

  • Impact of globalization on supply chain networks 

  • The decision to locate externally (relocation) 


Subject 3. Analysis of the quality in the field of the production 

  • Concept of quality 

  • Quality management 

  • The quality cycle 

  • Classification of quality costs 

  • Quality control 


Subject 4. Control of the production 

  • The PERT method 

  • The PERT method with uncertainty 

  • Gantt charts  

Learning activities

Theoretical sessions 

  • Master class. 

  • Presentations. 


Guided learning 

  • Practical exercises. 

  • Case study. 


Evaluation system

It will consist of the continuous evaluation, with the following percentages: 


  • 40%: Continuous evaluation 

  • 60%: Final exam 


The continuous assessment (40% of the mark) will consist of completing different test-type questionnaires at the end of each of the topics presented in class. 


The final exam (60% of the mark) consists of 2 parts. One part with test-type questions and one part with open-ended questions. 




Ferrás, X. et al. (2004). Innovation management guides: Production and logistics. 1st. ed. Barcelona, ​​Generalitat de Catalunya. Center for Innovation and Business Development (CIDEM).

Chopra, S., Meindl, P. (2013). Supply chain management. 5th ed. Pearson Education. 

Ballou H., R. (2011). Logistics: Supply Chain Administration. 5th. ed. Anaya Group General Publications. Pearson Prentice Hall. 

Domínguez M., JA (2005). Operations Management: Strategic aspects in production and services. McGraw-Hill.

Illera, CR, Alberca, P. (2011). Production direction and management. 1st. ed. Sanz and Torres. 

Carretero D., LE, Ignacio P., SR (2007). Supply chain management. 1st. ed. McGraw-Hill Interamericana de España SL

Chopra, S. (2019). Supply Chain Management: Strategy, Planning, and Operation. 7th ed. Pearson.

Hugos, M. (2018). Essentials of Supply Chain Management. 4th. ed. John Wiley & Sons Inc.

Chase, R. (2018). Operations Management: Production and Supply Chain. 15th. ed. McGraw Hill Publishing.


Hernández R., Eva M. et al. (2018). Supply chain 4.0. 1st. ed. ICG Marge, SL